New Reviewer

My sim card isn't working.

I don't have a $1.00 to talk to a technician but if it refundable then, why can't I just talk to them for free?
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#3244761 Review #3244761 is a subjective opinion of poster.
Location
Athens, Alabama
Loss
$4
Preferred solution
Let the company propose a solution
New Reviewer

No service, unable to make or receive calls, texts

As of January 1st. I have no service! Had no issues before. I need to be able to receive calls and texts. I am a nurse, and am on call, therefore cannot miss any calls from the hospital! My address is 4500 S. Lammers Rd. Tracy, CA 95377
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#3225382 Review #3225382 is a subjective opinion of poster.
Location
Tracy, California
Preferred solution
Service!

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Verified Reviewer New Reviewer

Lost credit balance

Yesterday night suddenly I have lost 30 ringgit from my credit balance Actually I want to know where my credit balances gone
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#2369722 Review #2369722 is a subjective opinion of poster.
Loss
$30
Preferred solution
Full refund

They helped me quickly

5.0
I was very grateful for the customer service I received this morning. There was a problem with the renewal of my daughter's account. They quickly identified and solved the problem and I am very satisfied with the resolution. Thank you!
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#1698181 Review #1698181 is a subjective opinion of poster.
Location
Phoenix, Arizona
New Reviewer

VERY POOR AND UNRELIABLE SERVICE

1.4
Looking for a mvno that uses Verizon? Skip this one. After I switched I had nothing but issue after issue with this one. dropped calls, cannot make calls, service stopping unexpectedly. Had to make frequent use of chat tech spt to resume service. Unlimited plans are not unlimited. When a threshold for data, text or phones calls is reached, Your device is disconnected from all services. To resolve the issue' you need to find a internet connection' contact a chat tech report the problem' wait 5 minutes or longer as they check into the issue only to be told we are running accounting so check back tomorrow. So while you wait your phone is with no connections. Do yourself a favor and avoid this one. It's not worth the frustration.
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#1436285 Review #1436285 is a subjective opinion of poster.
Location
Bellingham, Washington
Service
Us Mobile Phone Plan
Cons
  • Money back guarantee is a lie
  • Frequent disconnections
  • Unlimited required frequent tech support to reinstate service

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