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New Reviewer

Lost credit balance

Yesterday night suddenly I have lost 30 ringgit from my credit balance Actually I want to know where my credit balances gone
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ID
#2369722 Review #2369722 is a subjective opinion of poster.
Loss
$30
Preferred solution
Full refund

They helped me quickly

I was very grateful for the customer service I received this morning. There was a problem with the renewal of my daughter's account. They quickly identified and solved the problem and I am very satisfied with the resolution. Thank you!
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ID
#1698181 Review #1698181 is a subjective opinion of poster.
Location
Phoenix, Arizona
New Reviewer

VERY POOR AND UNRELIABLE SERVICE

Looking for a mvno that uses Verizon? Skip this one. After I switched I had nothing but issue after issue with this one. dropped calls, cannot make calls, service stopping unexpectedly. Had to make frequent use of chat tech spt to resume service. Unlimited plans are not unlimited. When a threshold for data, text or phones calls is reached, Your device is disconnected from all services. To resolve the issue' you need to find a internet connection' contact a chat tech report the problem' wait 5 minutes or longer as they check into the issue only to be told we are running accounting so check back tomorrow. So while you wait your phone is with no connections. Do yourself a favor and avoid this one. It's not worth the frustration.
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ID
#1436285 Review #1436285 is a subjective opinion of poster.
Location
Bellingham, Washington
Service
Us Mobile Phone Plan
Cons
  • Frequent disconnections
  • Excessive wait time before a call or text could be sent
  • Unreliable service- frequent text resend attempts required

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