Us Department Of Education Reviews
Us Department Of Education Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Us Department Of Education reviews show a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied. 100% of users would likely recommend the agency. Reports cite customer service and website problems, billing and loan recording errors, and difficulty reaching a living person.
Key Takeaways for Future Customers
- Document all communications and keep proof of payments.
- Check loan history and servicer transfers promptly.
- Expect long dispute processes and consider credit correction help.
Negative Feedback / Risk Areas
- Inaccurate loan recording and delayed corrections.
- Poor customer service and automated phone systems that hang up.
- High price level and confusing correspondence about owed amounts.
Positive Feedback
Some users reported student loan forgiveness success through servicers like NELNET and recent recommendations vary from wary to encouraging.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Us Department Of Education reviews show a 1.0 star rating from 2 reviews; consumers are mostly dissatisfied. 100% of users would likely recommend the agency. Reports cite customer service and website problems, billing and loan recording errors, and difficulty reaching a living person.
Key Takeaways for Future Customers
- Document all communications and keep proof of payments.
- Check loan history and servicer transfers promptly.
- Expect long dispute processes and consider credit correction help.
Negative Feedback / Risk Areas
- Inaccurate loan recording and delayed corrections.
- Poor customer service and automated phone systems that hang up.
- High price level and confusing correspondence about owed amounts.
Positive Feedback
Some users reported student loan forgiveness success through servicers like NELNET and recent recommendations vary from wary to encouraging.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
In accurate loan recording
- - Son disabled after flu.
- - Paid DeVry; loan reported owed.
- - Bankruptcy discharged in 2019; loan misdocumented; credit hurt; MOHELA.
My son slipped in a coma and was paralyzed from complication with the flu. He went to DeVry University and I paid them with proof of the canceled checks.
The school that was sued kept our settlement agreement portion and reported the loan as owed. I couldn't keep calling them or writing letters with no end. I filed for bankruptcy in 2019 and went before the judge because of our circumstances it was discharged. Devry University, Nelnet, and U.S.
Department of Education was notified by the court and myself several ways and time to include credit disputes, certified letters, CFPB complaints, uploaded documents and hiring credit correction agencies. Come to find out they didn't correctly document one of the loans.
It has cost me thousands and thousands, my credit scores have suffered regardless of other on time payments for credit cards and loans. They transferred to Mohela after the bankruptcy and permanent disability discharge.
- Ruining my life
Preferred solution: For them to correct their records and contact their servicer. The loans wasn't closed or transferred it was discharged in 2019.
User's recommendation: Don't trust the government
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCall for information
- - Letter claims I owe Nelnet; I never heard of this loan or late notice.
- - I want details on when loans were taken and by whom.
Tried to call for information regarding a letter I received in the mail stating i owed money to nelnet. I have never heard of this and i have been out of school for 4 years.
I would like to know where this came from and why I received such a late notice when the due date was 2 days later. Once again, never knew this loan even existed.
My schooling was paid for by Kentucky Department of Athletics. I would very much like a detailed response of when these loans were taken out and by whom.
New York, New York
Student loan forgiveness can't speak to a living person.
Trying to get the forms to have my loans forgiven.
No one actually answers the phone.
Also when on hold the automated system hangs up on me.
New York, New York
Student loan forgiveness
Just send me the forms to fill out for loan forgiveness because of a predatory school. I went to ITT Tech and was lied to.
My diploma isn't worth the paper it's written on.
Norwich, Connecticut
Student Loan forgiveness.
- - Two forgiveness paths: economic hardship or disability; forgiveness received via Nelnet around 3-4 years ago (Student Loan Offset).
No complaint - advice!
There are two ways I know of to receive forgiveness, economic hardship or disability; I qualified under both and 3-4 years ago I received forgiveness through NELNET. It's called Student Loan Offset.
User's recommendation: Go for it; don't give up!
Bellevue, Washington
Very unprofessional sales person representing I Ready compan
One of your reps was very unprofessional towards a safety agent while signing in. Why do I Ready not give their staff proper ID
Dallas, Texas
Unprofesional
- - Disability form was sent Aug 2011 and no resolution after two years.
- - New fax address in Wilkes-Barre was given for submission.
RE: Total and Permanent Disability Form
Dear Dept of Education.
This letter is per our conversation recently, a week after I receive the form you send me, of
Discharge Application: Total and Permanent Disability. My Doctor Hernandez fill the form and I send it back to you Back on August 2011, I have attach copies of the two addresses this form was send to by mail certification. These were the instructions I receive from your office.
1) Us Dept of Education
Default Resolution Group
P.O. Box 5609
Greenville, TX 75403-****
2) Allied Interstate
POBOX 26190
Minneapolis, MN 55426
Today after 2 years and so many phone calls, I have maid to the dept of Education, and still no resolution to my case. This is the 3 form I send to you the Dept of Education and overtime I here different stories, time after time.
At this point I demand a final resolution to my case, I have complied with everything that was demanded of me and I want to know what are those places that my form went to I refuse to continue sending my personal information to P.O. Box that no ones knows what they are.
Know a new person that I talk to me today instructed me to fax the form with all the other documents to this new address:
Loan Servicing
P.O.Box 9635
Wilkes-Barre, PA 18773-****
These are the new faxes, I was instructed to send it to today November 1,2011.
Fax: 1-86*-266-****
Fax: 1-80*-848-****
Fax: 1-86*-266-****
I will Mail this form together with this letter for the last time. I will like to get and explanation as to what other places my personal information was send to.
Sincerery
Companies Similar to Us Department Of Education
GreatSchoolsorg
Niche
“Not happy I can't talk to someone, disappointed. I had to get a number from internet because no number...“
Federal Student Aid
“I am locked out of my account even though I submitted an identification verification request and the...“
Tennessee Department of H...
“My food stamps were stolen online from Walmart they were picked up in florida. 153.$ they could have...“
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation
my colleague required form name some time ago and saw a company with a lot of fillable forms . If others are requiring 2010 ED Discharge Application: Total & Permanent Disability as well , here's a discharge disability
I pray that you have fund discharge /reslution. I,t ,have been treated unprofessioally,if not actually their abuse of power as I had money taken out without telling or asking me,after I had this resolved and discharged in 2009.
suddenly,with no warning,my ss checs began being reduced this past april..only the dept of treasury can approve this,yet on asing them why,they had no record f me,and s I wrote to every agency possible.
finally finding th e 53 minute hold from ss,they said they were alerted in July of that this would be fortcming.HOw so? Julywas when I sent,wrote,faxed,emailed every agency involved t n avail.
It seeems the dept of education began taing monies out in april and only ONLY told of it in july,when I wrote.
even though a call they finally answered,toldme it would be resolved on October 10,and yet still nothig has happened in regard to giving me the money bacand not taking any more ut.
every person I talked to could find no record of my 'default' why? it has been resolved,yet the dept f education still takes money from me,a below the poverty level,elderly disabled person.
However I am still "invite' to tae ut another student loan while they are offsetting this one,which has already been discharged1
there is a group callled recvery and recapture,where 'those in the now' can capture this mney for the fed govt/dept of education..this grooup actually seaches out defaulted loans and gets the money that is not owed to dept of ed,for example,the interest,often much more than the loan,inmy case,loan was 4500,I supposedly "owe" $40,0001 with 'interst"..these peple,usally educators,principals or schl superintendents,no one you have anything to do with,but they have access to all these records,and they earn a god retirement calling these debts in.
all the dept f ed wants is th eorignal loan,but min is all taen care f and even the cmpany I borrowed it from sent me a letter stating so.
these 'recover and recapture people" als do this to mortgages,jsumping right in when they see any red letter pop out at them,and stat foreclosing procedures,again,the govt only wnats what owed not,th einterest.
this should be done away,bc their is n oversight on these peple and as in my case,they are doing it to a poor,old and idsabled person.twice.
the govt peple barely have 2 minutes to tal,l somehtig up,give a 2 word answr and thats that with your life.
this is stealing,to tae money withut permissio,withut notification,and t d i twice bc I had to go thru all this in 2009 when i finally got discharged.
so the above write is nt th eonly one and I am sure i am not either..it is abut time,some of these depts are scrutinized as they are either by accident or design,stealing from the poorand tose who cannot speak or pay for lawyers and legal aid dismisses this as in ntin their purview.
keep whatever faith you have left,in yourself and in God,not the dept of education or its recapure and recovery group.