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URBN

URBN

www.urbn.com
What is your customer experience with URBN?

URBN Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • URBN has 1.7 star rating based on 4 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Recent recommendations regarding this business are as follows: "I don't recommend anyone. So bad customer care response", "Strongly no if I didn't get replacement and judge the quality".

  • Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is high according to consumer reviews.

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Media from reviews

URBN - Power bank problem
URBN - Power bank problemURBN - Power bank problem
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Friedrich Krw

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Verified Buyer
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Disappointed with urbn product

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Contains 1 confidential file for company representatives
Updated by user Mar 28, 2024

I had sent 2 mails regarding my issue with my power bank but still now no response from the company. worst service

Original review Mar 20, 2024

i have ordered urbn power bank 27000mAh 3 months back on amazon. I charged it fully when i received it.

starting it was ok & worked well. but suddenly from last week it stopped working. I tried many times but no use. Charging was also full.

There was no physical damage to the power bank.

I thought to take it to service center but later got to know that there are no service centers available. I sent mail to the company last 5 days back but still know no response & no one contacted me to collect the power bank.

View full review

Preferred solution: replace the power bank 27000mAH or provide service to it

Resolved
MOUMITA M Ktb

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Verified Buyer
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Verified Reviewer

Resolved: Power bank problem

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URBN - Power bank problem
Contains 1 confidential file for company representatives

Power bank not working... Not charging .After repeated time after lodging a complain and request for a replacement, there is no response from urbn.

So poor customer care service... No one contact me.

1399 rupees is not a matter of joke. I will never purchase urbn product if not get replacement.

View full review
Loss:
$1399
Cons:
  • Very poor product quality and customer care service

Preferred solution: Replacement

User's recommendation: I don't recommend anyone... So bad customer care response

MOUMITA M Ktb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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Power bank problem

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URBN - Power bank problem
Contains 1 confidential file for company representatives
Updated by user Dec 17, 2023

No response from urbn after repeated mail and repeated request. I never suggest anyone for urbn product

Original review Dec 10, 2023

Power bank is not charging, it's out of order. Amazon return period is over but it's with in warranty period...

Please arrange for a replacement. Can't receive any help from your side. With in 15 days of use it's not working... It's cheating...

Isn't it? Please do something for a replacement...

View full review
Loss:
$1399
Cons:
  • Poor customer care system
  • Bad quality

Preferred solution: Full refund

User's recommendation: Strongly no if I didn't get replacement and judge the quality

Resolved
MOUMITA M Ktb

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Kolkata, West Bengal

Resolved: Power bank problem

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URBN - Power bank problem
Contains 1 confidential file for company representatives

Power bank is not working with in 2 weeks of purchase. Return period of Amazon over...

It is in warranty period.

Please arrange for a replacement. It's not charging

View full review

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