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Urbane Cafe

Urbane Cafe

urbanecafe.com
What is your customer experience with Urbane Cafe?

Urbane Cafe Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Urbane Cafe has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; reports cite high prices and poor service.

Positive Feedback

No positive comments appear in Urbane Cafe reviews.

Negative Feedback / Risk Areas

  • Order errors and missing items from delivery leading to clear customer complaints.
  • Misdirected gift card purchase and difficulty reaching support for refunds or billing issues.
  • Repeated poor customer service and dissatisfaction with discounts and special offers.

Key Takeaways for Future Customers

  • Expect limited customer service responsiveness when resolving payment or refund problems.
  • Double-check online orders and delivery details due to frequent order mistakes.
  • Consider reading recent Urbane Cafe reviews before purchasing given reported high prices.
View full overview ›

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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Anonymous
map-marker Coraopolis, Pennsylvania

Messed up gift card

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AI Highlights
  • - Ordered a gift card for Urbane Cafe Pasadena; received Original Fish Company gift card for another family.
  • - Cannot find a phone number to call to rectify.

I went online to order a gift card for my son to use at the Urbane Cafe in Pasadena CA. I received a gift card for someplace called the Original Fish Company restaurant for another family at an unknown location.

I cannot find a good phone number to call to get this situation rectified.

Can you help me? Here is my order info:

Date/Time: Dec 14, 2024 10:47:18 am CST

Transaction ID: 120795****91

Confirmation #: W437****

Payment Method: MasterCard ending in 2112

Shipping: $30.00

Total: $130.00

Thanks.

Jonathan Pachter

724344****

View full review
Jeneane Vkj
map-marker San Luis Obispo, California

Do people here know how to read or

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AI Highlights
  • - Order was missing chipotle aioli dressing and feta cheese in the salad.
  • - Customer says DoorDash orders were not fulfilled and service was rude.

Every time I order from this cafe through DoorDash, they practically spit in my face and never give me what I asked for. I asked for chipotle aioli dressing and feta cheese in a salad...

urbane flipped me the bird and didn’t give me ANY dressing in my salad and no feta. Apparently they think rabbits are ordering from their business or they assume that you like your salad dry and tasteless regardless if you ordered basic items for a salad. Sad. I’m a college student and I understand college students work here.

But y’all pay hundreds of thousands of dollars to be book smart but we can’t even put dressing on a salad. Shooooot.

Loss:
$30
View full review

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