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Urban Threads

Urban Threads Reviews

urbanthreads.com
What is your customer experience with Urban Threads?

Urban Threads Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Urban Threads has a 1.0 star rating based on 2 reviews with mostly dissatisfied customers; recent Urban Threads reviews note a light stick that would not turn on and multiple attempts to contact customer service with no response.

Key Takeaways for Future Customers

  • Expect product issues like a light stick not working.
  • Customers report unsuccessful attempts to get refunds and no response from support.
  • Review product return and refund policy before purchase.

Negative Feedback / Risk Areas

  • Repeated customer complaints about lack of communication and no response from customer service.
  • Refunds requested for defective items were not received despite policy mentions.
  • Product arrived damaged and failed to function.

Positive Feedback

No positive feedback is reported in the available reviews.

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Benita C Gdv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Santa Ana, California

Ordered a BTS light stick version 4. Box was slightly damaged and did not turn on after many attempts of changing, checking the connection where the batteries are inserted, rearranging, etc… ne refund

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Received a slightly damaged box. Put new batteries in several times.

Checked the connection and adjusted if necessary. It did not turn on after many attempts to change it. Nothing, I would like a refund for this product. The company offers a full refund as quoted on their website!

I attempted many times to connect to customer service. Nothing!

Preferred solution: Full refund

User's recommendation: Do not buy , no communication , no response.

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Benita C Otu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Light stick does not turn on, tried...

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Light stick does not turn on, tried everything switching batteries, etc.. Would like a full refund , disappointing especial before a concert.

User's recommendation: Tried contacting the company many of times no response

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