Urban Rebounder
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Urban Rebounder Overview
Urban Rebounder has 1.6 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "The rebounder is good as loon as you don’t need parts!", "If you buy it you better plan on keeping it because there's no way to return it.".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is low according to consumer reviews.
Urban Rebounder has 1.6 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Recent recommendations regarding this business are as follows: "The rebounder is good as loon as you don’t need parts!", "If you buy it you better plan on keeping it because there's no way to return it.".
Consumers are not pleased with Customer service and Discounts and Special Offers. The price level of this organization is low according to consumer reviews.
San Diego, California
Need to replace the spring skirt/cover but no way to contact customer service to order a replacement!
User's recommendation: The rebounder is good as loon as you don’t need parts!
Phoenix, Arizona
Customer Service Not Available
User's recommendation: If you buy it you better plan on keeping it because there's no way to return it.
Dallas, Texas
Video to show me how to open the urban rebounder
Pease help
Seattle, Washington
Urban Rebounder uncaring
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I purchased the Urban Rebounder from the Commercial I saw on TV late one night. I called and the women I spoke to was very helpful.
I explained to her that I am disabled and I wanted to make sure I was getting the stabilizer bar that I saw on the TV commercial. Well when it arrived there was no stabilizer bar included. I called them up and I spoke to a customer service rep by the name Hannah. She was nice at first.
Then she put me on this long hold and came back to tell me if I wanted the stabilizer bar i could purchase it separately. Mind you, I am all packed and ready to go away for several months. There is no way I am canceling my trip and my plane flights just to take care of this in the time allowed to return it. The original call I made said it was being recorded, so I asked Hannah if they could listen to the call and see where I was told that the stabilizer bar was included with my order.
Her response was they do not have time to spend listening to one call out of so many. Then she became very rude insinuating that I should just go ahead and pay the extra money for the stabilizer bar. They are Liars, they will say anything to make the sale. I told her I hope she could sleep at night knowing that the company she worked for were a bunch of liars and rip off artist.
It's all about the money.
If it would have been handled differently, I probably would have just went on and bought the bar, but because of the way they lied and denied what was told to me, now I do not want to have anything to do with them or their products. Urban Rebounder- Liars and Thieves, that should be the name of their company.