
Urban Planet
Urban Planet Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Urban Planet has 2.7 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Fashion friendly, Good price.
Cons: Only aim towards youth or young adults.Recent recommendations regarding this business are as follows: "Do not order to this store", "Beware for marketing", "Don't shop here".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Urban Planet has 2.7 star rating based on 4 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Fashion friendly, Good price.
Cons: Only aim towards youth or young adults.Recent recommendations regarding this business are as follows: "Do not order to this store", "Beware for marketing", "Don't shop here".
Review authors value the most Discounts and Special Offers and Customer service. Consumers are not pleased with Diversity of Products or Services and Website. The price level of this organization is low according to consumer reviews.
Never I received my order 12/02/2022
Never received the order that I made on 12/02/2022
It is very disappointing because I believe in your ofer
User's recommendation: Do not order to this store
Customer inquiry
BFalse claim text message of sale but 1 get 2 free but arrived today Wednesday to the store and there wasn't any sale.
Text message delivered:
URBAN PLANET WHITE OAKS MALL: TMRW SUPER WEDNESDAY 1 DAY ONLY! BUY 1 GET 2 FREE ON 1000's OF SELECT ITEMS.
DON'T MISS OUT! Excl Apply.Txt STOP to end
- Fashion friendly
- Only aim towards youth or young adults
Preferred solution: True marketing claims by text
User's recommendation: Beware for marketing
Bait and switch
Received text stating buy one get 2 free on 1000 of select items only to get to the store to find out that what's on sale hasn't been put on floor yet and it's only on summer items not even close to 1000 items I drove in for a sale that wasn't worth it like other customers we all left
User's recommendation: Don't shop here
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Verified Reviewer |The makeup products that I bought were spoiled
All were spoiled
Thanks
I am happy with store credit too
Nothing
21/3/2022 I bought some makeup stuff but when I opened I found that all have very very very bad smellthey were spoiled
- Good price
Preferred solution: Full refund
Excellent customer service
not a complaint, customer service did reach out to me and will give the sales associate the recognition she deserves at the falls location for her outstanding service.
Store closing early
We just drove 45 minutes to bring my girls school shopping, knowing the mall closes at 8:00, and after a few shops we headed to Sirens where my daughter wanted to go shopping the most, and the girls that are in the store decided to close the close at 6:55. im in my car now wiring this and its 7:04 and the store is now closed.
Very disappointing that the staff take it upon themselves when we are trying to juggle schedules, malls closing earlier and a hectic work week. I even asked the girls working there, dont you close at 8:00 and they both said, no we close earlier.
Preferred solution: Let the company propose a solution
Augustine customer service at the Trinity location in Brampton
Merchandise is price wrong & the wont give it for the price
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