Online Order Review

Horrible customer service. Associate said she'd call me back the next day about an order and never did. It happened 2x on two separate occasions. Then said if I wanted to cancel an order I'd have to go to the store I ordered it from but guess what??? I ordered it online! Get your act together!!!
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ID
#610264 Review #610264 is a subjective opinion of poster.
Location
Chatsworth, California
Reason of review
Poor customer service

Urban Homes Furniture poor quality, bad customer service!

BEWARE! Do NOT buy furniture at Ubran Homes, Oxnard, California. Products are manufactured outside of the US and is probably not regulated. Their furniture made me physically ill due to vapors from the finish. Called them to resolve problem but their customer service is lacking, they do not return calls, and cannot resolve problems in a timely manner. You will BE SORRY if you buy from them. BBB has rated them with a BIG FAT "F". I should have done my homework and avoided them completely! They should not have a business license to operate in this county! Be warned!
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ID
#128348 Review #128348 is a subjective opinion of poster.
Location
Oxnard, California

About

Summary

Urban Homes is a network of furniture and dcor stores. The company has such locations as Rancho Cucamonga, West L.A., Sherman Oaks, Oxnard, Valencia, Westlake Village, and Simi Valley, etc. Products of such categories as Accessories, Bedroom, Dining Room, Family Room, Lighting, Outdoor can be found there as well as bought online from the website of Urban Homes. The products include Candles, Kitchen Essentials, Mirrors, Pillows, Rugs, Beds, Bedding Essentials, Bedside Tables, Dressers and Chests, Mattresses, Accent Chairs, Bookcases, Coffee, Sofa and Side Tables, Benches and Stools, Buffets and Cabinets, Dining Chairs and Dining Collections. Urban Homes also offers stuff for outdoors: different furniture, umbrellas and much more.

Urban Homes reviews and complaints

Urban Homes is ranked 632 out of 1588 in Furniture and Decor category

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