Urban Coop

Buyer beware! This company is currently doing business as Urban Northern Coops.

This scam artist company is masquerading as a family run business some way to raise a family?! Teach your kids how to mislead people and rip them off just to make a quick buck they should be ashamed.

We found UrbanNorthern.com on Craigslist. We THOUGHT we were supporting a local business buying locally made products. This company falsely advertises their products with images of other similar chicken coops.

The product descriptions are vague and deceptive. They mislead people that their products are made in US with comments on their website like shipped from the US. Their products are really made in China and the quality is not even close to what they suggest on their website. They display dozens of 4- and 5-star reviews on their website reviews that THEY control, THEY filter shoot, THEY probably even write them themselves.

These coops are very cheaply made with thin strips of wood STAPLED together.

The latches and hinges are so thin a raccoon or any predator with any amount of strength could bust through. Our coop is only a couple of weeks old and the latches are already failing and the asphalt roofing is already bubbling and separating from the sub-roof. There is NO way this coop will survive one winter here in the Pacific Northwest. They market these as predator safe yet their coops don't even have floors.

We found the exact same chicken coop I MEAN IDENTICAL on Wayfair for almost 1/3 the price we paid.

We tried to get a partial refund, so we wouldn't feel as ripped-off, but they refused. Don't waste your time or your money with these guys!

I bought the Urban Coop Company's Backyard coop and extension. Originally, despite the high price, I was very happy, but i had never owned chickens before. Once I got it set up and added chickens, the cons became clear. There is not enough roof coverage; when it rains, inside the coop is the only protection for the birds is in the small roost. Or you could buy their $300 storm panels which, according to the literature, last several years, depending on weather conditions.

The next problem - when you have just the Backyard coop, one side has a door for the chickens to exit, and that entire side is removable. This makes it easier to clean, but if you need to reach a chicken on the other side you still need to get on your hands and knees to reach it. I bought the run extension, not realizing that when you add the extension, the only way to open up a whole side is to pull the extension away from the coop. Birds can be hurt if they move while you are trying to get the extension away from the main coop.

All-in-all, I seriously regret buying this coop. I had bought more chickens than would fit into one coop, so I ended up finding another locally (Tampa Bay area) that I am much happier with, and it was half the cost.

I would not recommend buying this coop.

I just ordered and received my starter coop from The Urban Coop Company in Dripping Springs, Texas.

I was horribly disappointed. It showed up with many of the pieces looking as if they had been cut with a butter knife-- shards of wood that splintered out like heavy fraying.

I called to ask what I deemed was a reasonable request into the quality and the girl who answered the phone just replied that they had Never! Had! that response before.

So I just put the $600.00 mistake together-- after four hours, and I've put coops together before-- and a grossly incomplete video with a chicken song. The photo instructions were grainy and not helpful. I had to watch the You Tube video so many times that I have the *** song that they used seared into my brain.

When I was done, I found out the bad news. The directions for the coop extension, which were in an entirely different section, basically say take apart half of what you've already done and add the extension.

It.was.***. I really thought about just smashing it at that point.

And what I thought was going to be a super cute Martha Stewart type planter was really taken over by the waterer and feeder- the automatic waterer leaks and is essentially worthless-- and the feeder is just big piece of PVC pipe that costs probably $9.00 total from Home Depot. No room for plants at all. And the feeder and waterer look ridiculously like what they are. Huge White plastic PVC pipe that someone nestled into a now defunct planter.

I wouldn't really care so much except that the little girl at customer service feigned such shock! and the "fix" was just an insult. As if taking the whole thing apart and swapping out pieces--essentially rebuilding the whole fracking thing-- and sending back the other pieces in another container-- was going to make me feel SO much better about being taken advantage of.

So I'm sorry I wasted my money on such a worthless coop. I'd have done better to save up for the Willian's Sonoma coop. Sure, it's expensive, but it's white glove delivery. Not blue collar "here's some marginally milled pieces for you to try to figure out how to put together while we play you a song about kissing chickens!"

How they made it this far as a company, I'll never know.