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Urban Bikes Direct

Urban Bikes Direct Reviews

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What is your customer experience with Urban Bikes Direct?

Urban Bikes Direct Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Overall Customer Rating and Sentiment

Urban Bikes Direct has a 1.0 star rating from 1 review and consumers are mostly dissatisfied; recent recommendation says "Do not do business with these crooks!".

Positive Feedback

No positive feedback is reported in the available review.

Negative Feedback / Risk Areas

  • Claims of false advertising when a quoted price was later increased then order canceled.
  • Allegations of abrupt order cancellation after refusing to pay a higher price, reflecting billing and refunds concerns.
  • Poor customer service response reported around order handling and communication.

Key Takeaways for Future Customers

  • Check Urban Bikes Direct reviews and confirm final price in writing before purchase.
  • Document calls and messages in case of disputes over billing or cancellations.
  • Consider caution with this seller given the reported experience and recommendation.
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False advertising

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AI Highlights
  • - Ordered mobility scooter at the advertised price of $1179.
  • - They claimed mispricing, demanded $1319, and canceled the order.

I ordered a mobility scooter from Urban Bikes Direct for their advertised price of $1179. The next morning I received a phone call from the company stating that they had mispriced the item and that the price should have been $1319 and that if I didn't pay the difference they would cancel my order.

I told them that was false advertising and I would not pay the higher price. The next day they sent me a notice stating that my order had been cancelled on MY request!

User's recommendation: Do not do business with these crooks!

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