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Urban Auto Workz

Urban Auto Workz

urbanautoworkz.com
What is your customer experience with Urban Auto Workz?

Urban Auto Workz Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Urban Auto Workz reviews show a 1.0 star rating from 1 customer and consumers are mostly dissatisfied; price level is high and concerns include taking advantage of senior citizens despite being close to home.

Positive Feedback

The main positive is convenience and proximity to home.

Negative Feedback / Risk Areas

  • Customers report poor customer service and unclear estimates, a common Urban Auto Workz customer complaints theme.
  • Billing practices and lack of refunds after repeated repairs raise trust issues.
  • Limited product or service transparency led to expensive follow-up repairs.

Key Takeaways for Future Customers

  • Get detailed written estimates and ask about refunds before authorizing repairs.
  • Consider a second opinion for major work to avoid staggered billing.
  • Be cautious if you are a senior; bring an advocate or documented cost comparisons.
View full overview ›

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Thomas P Eiz

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Verified Reviewer
| map-marker Henderson, Nevada

Took classic car in for convertible repair should receive some of my money back.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Contains 1 confidential file for company representatives
Updated by user Jan 12, 2025

I contacted the company no action taken. Brought car to another dealer they fixed my car.

Hard to find honest auto repair technician. I had all 12 including the one he said he fixed for 3100.

Urban auto charged me 1500 for one hydraulic and wanted 1000 to fix another. They took advantage of a disabled senior will never go back.

Original review Dec 13, 2024
Im a senior citizen took my car in to get estimate on fixing convertible top, they told me top was leaking fluid to fix top it would be 1500 so I paid The I took car home after a couple of days I noticed its still leaking same place brought car back he told me another cylinder is leaking its going to be 1000 more. I took car to another shop they said many were leaking replace all 12 cylinders.

Cost me 3100. They shouldve told me at Urban Auto Workz to replace all 12 for 3100 not one at a time for 1000 each.

I feel they took advantage of a senior and they ripped me off. Id like some of my money back.
View full review
Loss:
$1500
Pros:
  • Close to home
Cons:
  • Taking advantage of senior citizens

Preferred solution: Price reduction

User's recommendation: Be careful of repair shops if you a senior.

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