Urban Armor Gear
Urban Armor Gear Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Urban Armor Gear has 2.8 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Good phone case.
Cons: No way to contact them without sending an email.Recent recommendations regarding this business are as follows: "As of now, I can't recommend buying from them. Considering you can't get ahold of them, but if they make it right, I will update this.", "Buy otter box, customer service is much better".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Urban Armor Gear has 2.8 star rating based on 2 customer reviews. Consumers are mostly neutral.
- Rating Distribution
Pros: Good phone case.
Cons: No way to contact them without sending an email.Recent recommendations regarding this business are as follows: "As of now, I can't recommend buying from them. Considering you can't get ahold of them, but if they make it right, I will update this.", "Buy otter box, customer service is much better".
Review authors value the most Customer service and Exchange, Refund and Cancellation Policy. Consumers are not pleased with Website. The price level of this organization is medium according to consumer reviews.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Missing item
Well, let's start off by saying I ordered a phone case and a magnetic wireless charger from Urban Armor Gear. To my surprise, there is no customer service phone number; only a text number, and you cannot find a customer service number online.
I finally got email support. But as of right now, I wouldn't recommend buying from them if there isn't a direct way of contacting them.
- Good phone case
- No way to contact them without sending an email
Preferred solution: I would like to get my magnetic wireless charger
User's recommendation: As of now, I can't recommend buying from them. Considering you can't get ahold of them, but if they make it right, I will update this.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Change of delivery address
Company fixed the issue and I have been provided with apology. This was never meant to be a critique, I thought I was providing instructions for an alternate delivery - please remove my post.
Order #101****
Please instruct FedEx to change the delivery address to:
Wingate
Attn: Alex Kumfert
3081 Enterprise Dr,
Angola, IN 46703
My phone: 440-242-****.
Preferred solution: Deliver product or service ordered
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Cedar Rapids, Iowa
Warranty
Call was denied. Never spoke with anyone.
Would appreciate an email to explain reason for call. Kaileybennett1@***.com
Looking for info on how to register my product to be able to have the lifetime warranty
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Barnstable, Massachusetts
Refund
They suck, can not get a hold of a person all done by email and no way to get a resolution if you tell them they suck
User's recommendation: Buy otter box, customer service is much better
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