Mark T Qdx

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Verified Reviewer

Missing item

Well, let's start off by saying I ordered a phone case and a magnetic wireless charger from Urban Armor Gear. To my surprise, there is no customer service phone number; only a text number, and you cannot find a customer service number online.

I finally got email support. But as of right now, I wouldn't recommend buying from them if there isn't a direct way of contacting them.

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Loss:
$50
Pros:
  • Good phone case
Cons:
  • No way to contact them without sending an email

Preferred solution: I would like to get my magnetic wireless charger

User's recommendation: As of now, I can't recommend buying from them. Considering you can't get ahold of them, but if they make it right, I will update this.

Resolved
Alex K Ude

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Change of delivery address

Updated by user May 31, 2024

Company fixed the issue and I have been provided with apology. This was never meant to be a critique, I thought I was providing instructions for an alternate delivery - please remove my post.

Original review May 24, 2024

Order #101****

Please instruct FedEx to change the delivery address to:

Wingate

Attn: Alex Kumfert

3081 Enterprise Dr,

Angola, IN 46703

My phone: 440-242-****.

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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Cedar Rapids, Iowa

Warranty

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Call was denied. Never spoke with anyone.

Would appreciate an email to explain reason for call. Kaileybennett1@***.com

Looking for info on how to register my product to be able to have the lifetime warranty

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DANIEL S Fto

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Verified Reviewer
| map-marker Barnstable, Massachusetts

Refund

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They suck, can not get a hold of a person all done by email and no way to get a resolution if you tell them they suck

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User's recommendation: Buy otter box, customer service is much better

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