Urban Armor Gear Reviews
Urban Armor Gear Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Urban Armor Gear has a 2.5 star rating from 3 reviews with 67% unfavorable and 33% positive. Consumers are mostly dissatisfied; product praise for some phone cases exists but customer contact and magsafe claims generate complaints.
Key Takeaways for Future Customers
- Check Urban Armor Gear reviews before buying magsafe accessories.
- Expect email support only; no clear customer service phone number.
- Price level reported as medium; weigh discounts and offers.
Negative Feedback / Risk Areas
- Recurring customer complaints about lack of phone support and delayed refunds.
- Reports that Plasma XTE is advertised as magsafe but fails with wireless magsafe chargers.
- Issues submitting warranty or proof of purchase online.
Positive Feedback
Some reviewers praise the phone case quality and one report fast, helpful refund handling and responsive email support in a specific case.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Urban Armor Gear has a 2.5 star rating from 3 reviews with 67% unfavorable and 33% positive. Consumers are mostly dissatisfied; product praise for some phone cases exists but customer contact and magsafe claims generate complaints.
Key Takeaways for Future Customers
- Check Urban Armor Gear reviews before buying magsafe accessories.
- Expect email support only; no clear customer service phone number.
- Price level reported as medium; weigh discounts and offers.
Negative Feedback / Risk Areas
- Recurring customer complaints about lack of phone support and delayed refunds.
- Reports that Plasma XTE is advertised as magsafe but fails with wireless magsafe chargers.
- Issues submitting warranty or proof of purchase online.
Positive Feedback
Some reviewers praise the phone case quality and one report fast, helpful refund handling and responsive email support in a specific case.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Honolulu, Hawaii
Missing item
Hi my phone case never arrived. *** called the post office and asked my neighbors. I want to talk toA ***!
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbout a phone case
Nobody answered, I called about the plasma x t e case being magsave compatible, and it does not work with my wireless magsave charger in my truck or motorhome, and nobody answered my phone call.
- Love my other magsafe case that actually works with magsafe wireless chargers
- Plasma xte is advertised as magsafe charging but doesnt work with wireless magsafe chargers
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Anaheim, California
Different kind iPhone !!
I ordered wrong size !!! And they gave me choice .
I asked for refund and they were very fast and awesome customer service !!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPISSED
I tried updating my proof of purchase and picture of my damaged phone case, it stopped submitting half way through the process - three times.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMissing item
- - Ordered a phone case and a magnetic wireless charger from Urban Armor Gear.
- - There is no direct customer service number; only text and email support.
Well, let's start off by saying I ordered a phone case and a magnetic wireless charger from Urban Armor Gear. To my surprise, there is no customer service phone number; only a text number, and you cannot find a customer service number online.
I finally got email support. But as of right now, I wouldn't recommend buying from them if there isn't a direct way of contacting them.
- Good phone case
- No way to contact them without sending an email
Preferred solution: I would like to get my magnetic wireless charger
User's recommendation: As of now, I can't recommend buying from them. Considering you can't get ahold of them, but if they make it right, I will update this.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Change of delivery address
Company fixed the issue and I have been provided with apology. This was never meant to be a critique, I thought I was providing instructions for an alternate delivery - please remove my post.
Order #101****
Please instruct FedEx to change the delivery address to:
Wingate
Attn: Alex Kumfert
3081 Enterprise Dr,
Angola, IN 46703
My phone: 440-242-****.
Preferred solution: Deliver product or service ordered
Cedar Rapids, Iowa
Warranty
- - Call was denied; I never spoke with anyone.
- - Email Kaileybennett1@***.com for the reason and to register for the lifetime warranty.
Call was denied. Never spoke with anyone.
Would appreciate an email to explain reason for call. Kaileybennett1@***.com
Looking for info on how to register my product to be able to have the lifetime warranty
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund
They suck, can not get a hold of a person all done by email and no way to get a resolution if you tell them they suck
User's recommendation: Buy otter box, customer service is much better
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