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Urban Armor Gear

Urban Armor Gear

www.urbanarmorgear.com
What is your customer experience with Urban Armor Gear?

Urban Armor Gear Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • Urban Armor Gear has 2.8 star rating based on 2 customer reviews. Consumers are mostly neutral.

  • Rating Distribution
  • Pros: Good phone case.
    Cons: No way to contact them without sending an email.

  • Recent recommendations regarding this business are as follows: "As of now, I can't recommend buying from them. Considering you can't get ahold of them, but if they make it right, I will update this.", "Buy otter box, customer service is much better".

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Mark T Qdx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Missing item

Well, let's start off by saying I ordered a phone case and a magnetic wireless charger from Urban Armor Gear. To my surprise, there is no customer service phone number; only a text number, and you cannot find a customer service number online.

I finally got email support. But as of right now, I wouldn't recommend buying from them if there isn't a direct way of contacting them.

View full review
Loss:
$50
Pros:
  • Good phone case
Cons:
  • No way to contact them without sending an email

Preferred solution: I would like to get my magnetic wireless charger

User's recommendation: As of now, I can't recommend buying from them. Considering you can't get ahold of them, but if they make it right, I will update this.

Resolved
Alex K Ude

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Change of delivery address

Updated by user May 31, 2024

Company fixed the issue and I have been provided with apology. This was never meant to be a critique, I thought I was providing instructions for an alternate delivery - please remove my post.

Original review May 24, 2024

Order #101****

Please instruct FedEx to change the delivery address to:

Wingate

Attn: Alex Kumfert

3081 Enterprise Dr,

Angola, IN 46703

My phone: 440-242-****.

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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Cedar Rapids, Iowa

Warranty

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Call was denied. Never spoke with anyone.

Would appreciate an email to explain reason for call. Kaileybennett1@***.com

Looking for info on how to register my product to be able to have the lifetime warranty

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DANIEL S Fto

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Barnstable, Massachusetts

Refund

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They suck, can not get a hold of a person all done by email and no way to get a resolution if you tell them they suck

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User's recommendation: Buy otter box, customer service is much better

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