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URB Shop

URB Shop

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What is your customer experience with URB Shop?

URB Shop Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

URB Shop has a 2.3 star rating from 4 reviews and overall negative customer sentiment with 75% unfavorable feedback.

Positive Feedback

Customers note good products quality and familiar gummy offerings in URB Shop reviews.

Negative Feedback / Risk Areas

  • Recurring URB Shop customer complaints about unresponsive customer service and hard-to-open packaging.
  • Issues with billing and loyalty points not applying at checkout.
  • Problems with refunds, exchanges, cancellations, and delivery to some addresses.

Key Takeaways for Future Customers

  • Expect product quality but verify delivery eligibility before ordering.
  • Confirm point credits and billing deductions are applied and be prepared to follow up on refunds or customer service.
View full overview ›

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Neil S Jsi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker South Amboy, New Jersey

Couldn’t open the gummies containers.

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Updated by user Dec 31, 2025

Based on my experience with the company and the products, I wouldn't recommend them. I wouldn't purchase from them again.

Original review Dec 15, 2025

The company hasnt responded to my issue yet. I asked them if there was a secret to opening the container and let them know that I ended up destroying the lid by prying it off with a screwdriver. Its not worth the effort to struggle with the lid when there are other companies out there who have similar products and easy-open containers.

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Lazara Isc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I've gotten gummies delivered to me. Now ya'll won't

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Read above. I've been ordering gummies from ya'll, now I grt a message saying that you don't deliver to this address anymore!!!

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Erika B Zha

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Problem with online order processing

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My order does not reflect $25 points credit on an order over $150. NEED this applied BEFORE I will order.

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Erika B Zha

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Billing question

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Trying to collect point value to purchase. It's deducted but not applied to bill at checkout.

Total sits at > $150. Will not place order without the $25 deducted.

View full review
Pros:
  • Good products
Cons:
  • Difficult to contact

Preferred solution: My $25 point deduction from bill.

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