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Uqora

Uqora

uqora.com
What is your customer experience with Uqora?

Uqora Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Overall Customer Rating and Sentiment

Uqora has a 1.5 star rating from 8 reviews with mostly dissatisfied customers noting delivery, reliability, and billing problems.

Key Takeaways for Future Customers

  • Check recent Uqora reviews for recurring delivery and contact issues before ordering.
  • Expect possible auto-ship or subscription billing; verify account settings to avoid unexpected charges.
  • Product reported as good by some customers, but price is described as high.

Negative Feedback / Risk Areas

  • Frequent Uqora customer complaints cite inability to reach a real person and poor customer service response.
  • Billing errors and difficulties with refunds, cancellations, and exchanges are commonly reported.
  • Several customers report missing or undelivered orders despite charges appearing on cards.

Positive Feedback

Some customers praise the product itself and one reviewer noted quick, effective customer service resolution.

View full overview ›

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Mohamed A Ycz

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My order did not arrive

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I placed a Uqora order 3 weeks ago to be shipped to my PO Box 1387 Elizabeth, NJ 07207. I never received my order.

Loss:
$39

Preferred solution: Deliver product or service ordered

View full review
1 comment
Guest

Hi Mohamed! Looks like a member of our support team has already replied to your email.

We recommend continuing to communicate with us directly there for the fastest support.

We don't have any orders on file for you from this year, so we'll need a little more information to look into this further. Please follow up with us directly via email!

Ana R Vxi
map-marker Miami, Florida

Questions

I can't get a hold of anyone in this company. You can leave a message or chat. I want to talk to a person.

Cons:
  • It is impossible to speak to anyonep

Preferred solution: A real person to call me

User's recommendation: Don’t try to get a hold of anyone this is impossible

View full review
Janaria Bed

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

CANCEL

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AI Highlights
  • - Orders are not canceled online when using the account.
  • - Three months of support emails, but I still get charged $60–$75 after cancellations.

They do not cancel your orders when you go online and work through your account. And I have sent emails three months in a row to their Support email and yet I continue to be charged $60-$75 for orders when Ive canceled them.

User's recommendation: Be professional, and get a viable contact phone number for a customer service person

View full review
1 comment
Guest

We’re really sorry this has been your experience—that’s understandably frustrating. We want to be clear and fair here: when an order is successfully canceled in an account, future shipments should not continue to process or charge.

You also receive an email confirmation when you cancel your subscription. That said, we can’t see any account details tied to this review, so we don’t have a way to investigate what happened or confirm whether the cancellations went through on our end. We absolutely want to look into this and make it right if something was missed. Please reach out to us directly at support@***.com with the email address on the account (or an order number), and our team will review everything, explain exactly what happened, and take care of next steps.

If charges went through in error, we’ll address that. We stand by our process and our 60-day money-back guarantee, and we’re always willing to step in when something doesn’t look right—but we do need a way to locate the account to help.

Henna Kbi
map-marker Homosassa, Florida

I got charged $45 for a 999 product

AI Highlights
  • - I was charged $45 instead of $9.99 and had to contact my bank.
  • - Even though I love the products, I won’t be using them anymore.

Because I got charged for a $45 when it should have been $9.99. And then I had to get in touch with the bank and go through all that I am sorry to say as much as I love your products I dont think I will be using them anymore. Thank you.

User's recommendation: Be careful

View full review
1 comment
Guest

Hi Henna, if you reach out to Uqora's support team via their website, we'd be happy to help ensure your account is taken care of.

Sally C Kha
map-marker Mesa, Arizona

Want to try just the flush

Get a real person to answer questions. I don't have confidence in strictly online customer service.

Call me at 928-710-****.

Sally

Sedona, AZ

User's recommendation: Only if I get a call back

View full review
Anonymous
map-marker Saint Louis, Missouri

To change plan

Nothing has happened I left a message that I need to change my plan, but all I have received is a message wanting me to leave a review, I am expecting a phone call

View full review
Bettina C Upq

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I drank my first packet and now I’m truly DIZZY! Help

I didnt get a response from this text message..!!!

!!!

!!!help help . .!!!

.!!!???

!!!

!!!

N nn. N bvc. !!!

!! !!!

View full review
Anonymous
map-marker Snellville, Georgia

Product being shipped that I do not want. I want to cancel

AI Highlights
  • - Got email that a product was shipped; I did not order more.
  • - I saw the charge on my card.
  • - Please call me to discuss return/refund options ASAP.

Got email that product was shipped to me. I did not order more and do not want it.

I also saw the charge on my card. I need someone to call me to discuss return refund options asap!

Glenda Lundgren 520-440-****

View full review
Brenda F Czb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not receive order

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NOTHING has happened. Ordered product sept 9- not received.

Left 2 vm- no return call.

Sent 2-3 emails- only automated return email. Extremely poor customer service and worse response time

View full review
1 comment
Guest

Hi Brenda! It looks like we were able to assist via phone today with your order. Please reach out to our support team for any further help!

Debra F Yqv
map-marker Santa Clara, California

Shipping info

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Was not able to talk to a person! No personal contact Your company is big enough to care about customers and ANSWER a call!

Preferred solution: Talk to a person!

View full review
Tailor Qoy

I did not recieve my order.

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I am really excited about this product and have been waiting to get it. I saw on my messages that it had been delivered on the 6 of Sept. I have not recieved the product.

View full review
1 comment
Guest

We're so sorry to hear you didn't receive your order! Please reach out to our team directly on Uqora.com and we'd love to make sure you get your order!

Sue M Paf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel my order. Please. Im NOT pissed just have a large supply.

Just cancel I have too much supply on hand. Thank you! I dont have tiiiiimmme for 100 @@@@@ $$$$$"$$%%

Preferred solution: Cancel!!!!

View full review
1 comment
Guest

Hi Sue, we are unable to locate your account with the limited information here. We'd love to help.

Can you reach out to Uqora's support team directly? You can contact us through our website uqora.com or at support@***.com

Retta A Djm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Haven’t received products

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AI Highlights
  • - Charge on May 8 was 130.49 for a three-month supply; no package received.
  • - No tracking number available.
  • - Voicemail left; callback within two days.

Im trying to get it resolved. My credit card was charged May 8th for 130.49 for a three month supply.

I did not receive the package. Unfortunately, I do not have the tracking number.

I

Im not pleased with their customer service. I did leave a ph message and they are supposed to call me back within two days I really need the products.

Loss:
$130
Pros:
  • Great product
Cons:
  • Phone system

Preferred solution: Deliver product or service ordered

User's recommendation: Great product once you receive.

View full review
1 comment
Guest

Hi Retta, Zoe from the Uqora team here. It looks like we were able to assist over the phone today and get a replacement sent out to you. Please email us directly if you need any more support!

Kelly B Est

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Quick Feedback

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AI Highlights
  • - The response from Uqora support was timely.
  • - The issue was resolved quickly.
  • - They double checked for accuracy.
  • - Thank you Uqora.

I am very satisfied with the timely response of Uqora customer service. They resolved the issue quickly and even double checked for accuracy of the request.

I am very pleased with the resolution. Thank you Uqora.

View full review
Howard Sqn

Question

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Received email have question on email received. Please contact me regarding this issue. Thank you for your assistance.

View full review
1 comment
Guest

Hi there! Please reach our Customer Support Team at support@***.com

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