Upscale Property Management Reviews

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upscale properties tenants lease apartment properties maintenance lakeshore drive bed bugs unit repairs
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Upscale properties is terrible

the staff is terrible and treat you like crap once you sign the lease. The maintenance is lower than sub-par and they give you a run around on what will be fixed and when. I have such buyers remorse and feel like I was duped. I would not recommend upscale properties to my worst enemy. If it tells you how frustrating and annoyed I am with them, think about this...I took the time to search out a site where I could tell someone how bad they are. Heed my warning, this “business” does NOT care about the tenant. DO NOT RENT FROM THEM!!!
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ID
#1592468 Review #1592468 is a subjective opinion of poster.
Location
Lexington-Fayette Northeast, Kentucky
Pros
  • Cheap
Cons
  • Maintenance and staff that does not care
Reason of review
Poor customer service
New Reviewer

Lowest of the low

Little to no screening before move in. Squatters took over heroin addicts apartment after she was arrested at property. Endless parade of derelict trash tenants who are eventually evicted or disappear. No maintenance unless you hound them for months. Run from this slumlord.
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ID
#1453850 Review #1453850 is a subjective opinion of poster.
Location
Lexington, Kentucky
Reason of review
Poor customer service
Preferred solution
Cant replace my dignity

Upscale Property Management - Sanitary Conditions Review

I live at 179 lakeshore drive and i am here to let you know upscale properties is not upscale. My apartment is filled with bed bugs and mold! I reported the situation to upscale properties at first and they came and painted over the mold and accused me of bringing in the bed bugs! They know they have been here before that! I bought a air bed after i moved in and laundered all of my clothes before i moved in. Resulting in having to have code enforcement involved causing me health problems! They have a emergency order to have this removed in 5 days! Watch the manager sandra because she is filled with lies! Go to city gram and look it up and you will find that is the truth! 179 lakeshore drive! Upscale properties is down scale properties!
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1 comment
#1276873

Go online to domyownpestcontrol or even a professional exterminator website and get professional strength products and take care of it yourself. Maybe your City will reimburse you or even help pay for the treatment so do a little research.I had bedbugs over 10 years ago - nightmare from ***.

A pest control company came in and used a spray derived from Mum flowers and it worked - after 2 visits I have never seen or been bitten by another bedbug. I threw out almost everything in my house, including bed,couch,curtains,bedding and clothing. As far as the mold goes, bleach the *** out of all areas and use fans at all times in the apartment to keep air circulating. Keep the windows open whenever possible.

Sunlight kills bacteria! If you can handle a paint brush, get some special antimicrobial paint and continue using fans throughout your tenancy. I do my own handiwork in my apt.

though I am also a renter. If you want things to be better, do it yourself !

ID
#998030 Review #998030 is a subjective opinion of poster.
Service
Upscale Property Management Sanitary Conditions
Reason of review
Bad quality

Upscale Property Management - Review in Real Estate category

I told these people that i was disabled and i was sick and they promised me they would be quiet before i signed the lease now i have animals from other tenants running around above me all night long. I have neurontin and very sick. The animals are unleashed they use the yard for a litterbox. Not on leashes one even allows their dog to go out by itself and it tried to steal my steak off of the grill. I have another surgery to go through and i might have bladder cancer! I call emailed them and they said they were not a hospital and i can move but owe them 3 times the amount of rent! It sounds discriminating to me! They cant take my social security check or sue me! I would have a little compassion after all they lied to me and i made my condition clear before signing that lease!
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ID
#987095 Review #987095 is a subjective opinion of poster.
Reason of review
Poor customer service
New Reviewer

Kept deposit....just because they could

I was waiting for a condo that had some major work done on it and had been unoccupied for over a year to be finished. I called a few times and the leasing agent said that without an application for it it wouldnt make it to the top of the list for repairs. She assure me it would be finished. I put in the application and deposit under advisement that it would hurry things up. I went back several times only to find more things that hadnt been finished. The kitchen window didnt have a storm window, while not only all windows in that unit had them the entire community had storm windows. They refused to replace itand they never finished the unit and when I didnt want to move in they kept my deposit unfairly . It still isnt finished and I am out 895.00 Stay away from this company. They have no clue what upscale is.
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1 comment
#1554333

These are some of the nastiest people I've ever encountered, you should have taken them to court about your money, they are now trying to keep my deposit, and I'm going to try my best to see that doesn't happen

ID
#402736 Review #402736 is a subjective opinion of poster.
Location
Lexington, Kentucky
Loss
$895

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