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1.5 Based on 95 reviews
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  • Customers like
    • Convenient location 7
    • That the package arrived 1
    • Ukraine ups is mafia 1
  • Customers don't like
    • Owner 6
    • Customer service 5
    • Poor service 5
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I missed my package, so it returned to the UPS store where i SHIPPED. I tryed to call that that store and ask them for the price about picking up my stuff and the reshipment fee. they making excuse every time, always skipping my question. and telling me that there are too many package now in there store! ****2 weeks passed, they finally reply me that the amount of the reshipping or pick up fee. PULS $140 HOLDING FEE!!**** ****WTF? HOLDING FEE?... Read more

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Barrie Caplan Location - Went to pick up my package at the store location as I was not available at time of delivery and they would not release it to me because the shipping address was not my residential address on my driver's licence. I even provided proof of the order and all my documentation to show I am the name on the package. I was told go get my licence changed even though I explained I do not live there. Instead of it being handled... Read more

Was this review helpful? 1 2
  • From mobile
  • Jul 15, 2014
  • by anonymous
  • #510573

Store number 4844 in bayridge Brooklyn wants to charge me $6 to tape my box!!!!! When I said ill go buy my own tape from a 99 cents store the guy refused to take my box..........

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5-14-14 Went to UPS Store#4067 on 4371 Northlake Blvd PBG,Florida 622-7117 witha package to be sent to my daughterin N J .Package had frazile dishes in it. I had packed it at home but Mgr.Greg Gullo suggested to add more packing. I told him to add additional packing. He sold me insurance for $1000.00 coverage for damage or loss. Gave me a Amex recipt,Tracking Copy an UPS slip stating ! Not up to UPS standards!Stapled UPS slip on bottom never... Read more

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Tracking number: 1ZV889760328139248 After paying to have them box up my item that sold on ebay and ship with insurance, item arrived to buyer broken beyond repair filed claim about a month ago had to refund the buyer and now I'm out of $130, they acted like I was in on some scam trying to collect claim money, pictures where taken before and after looked like ups driver must have thrown the package on the ground several times. will never use UPS... Read more

Was this review helpful? 0 1

I had my business mailbox at the local UPS Store. At the height of the recession, the store suddenly closed down. Apparently the owner of this franchise store abruptly shut down his business. As a result, I was not able to get to the mail at my box. More, the US Post Office could not deliver at that location, so my mail began to pile up at the Post Office. The Post Office would not allow me to put in an address forward as the address was a... Read more

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I had changed my address and they made correction on Wednesday said my package will be here Thursday and still dis not receive it I called the UPS in Maspeth ny and they were clueless and said they not sure where package is told me i had to wait and that's it very unprofessional and rude They tried to contact driver he didn't have package they said its somewhere in building that I have to wait until they locate it they have had my package since... Read more

Was this review helpful? 0 2

I wanted to return an eBay purchase. I sent it back to the return address given on the original shipping label. It turned out that the return address was that of the UPS Store it had been shipped from. When it arrived, the operator called me. She said they could hold it if the seller agreed to pay a fee for pickup. I asked them to hold it while I contacted the seller, but they sent it back to me within hours. The seller turned up soon... Read more

Was this review helpful? 1 1

UPS store Said would be there by dec 20 th. The package Was delayed in Hodgkins, IL for 2 days. Then shipped to Kentucky, then Indianapolis, then the final destination in Chicago. I Went back to ask what was going on. They said ground was not guaranteed for Christmas. I was not made aware of that. To guarantee the deliver on time I would have had to $95 instead of the $25. The manager made me feel like a cheap stake because I chose the... Read more

Was this review helpful? 0 0

FIRST I ORDER A PROJECTOR ON NOV 22 2013, AND THEY SHIP THE 25..THE PACKAGE ARRIVE TO MY CITY ON FRIDAY 29 2013. THE DATE THEY GOT FOR DELIVERY ITS ON DECEMBER 3 2013... I CALL ON MONDAY TO SEE IF I CAN PICK UP MY PACKAGE(BECAUSE THEY DONT DELIVER ON SATURDAY IF YOU DONT PAY EXTRA) BUT THEY SAY THAT MY DELIVER DAY ITS ON THE DEC 3 SO ITS NO WAY I CAN PICK IT UP MONDAY 2???? WTF!!!!!THEY SAY I NEED TO WAIT FOR TOMORROW BECAUSE THEY PAY FOR... Read more

Was this review helpful? 0 4

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