Upland Ford in CA cannot handle simple repairs
On July 25, 2011 I took my Mustang Cobra in to have the heater core and hoses replaced. I thought a Ford Dealer could handle the problem WRONG. I went to pickup my car and it was overheating, I asked why, the answer I got was "What do you want me to do about it?" I asked if the system was burped, answer yes, I turned on my heater thinking the thermostat got stuck it seemed to work. Wrong, it overheated & the tow truck driver found NO WATER in the radiator. I called them and they said they had no problems. I said it was not overheating when it came in, answer "All customers say that their cars work when they bring them in." I called the General Manager/a JOKE. Now I have to check my car for engine damage.
Los Angeles, California
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