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UP Faith and Family

UP Faith and Family

upfaithandfamily.com
What is your customer experience with UP Faith and Family?

UP Faith and Family Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • UP Faith and Family has 1.2 star rating based on 5 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Pros: Good shows, Like the shows, So far channel is great but the cost is redicolouse.
    Cons: Fix it, Poor communication, Took my money after i cancelled my subscription.

  • Recent recommendations regarding this business are as follows: "fix the subscition fee to the offer first received and payed for", "Ask questions", "Don't get it", "Check it out first", "Don't let your children or teens watch Rookie.".

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Anonymous
map-marker Temple, Texas

Trying to resubscribe and app keeps telling me I am wrong on my card...tried several times. Don't want my business so be it!

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Not accepting my card information. Tried several times...checked and double checked..

I am putting in correct information!

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Charles L Nug

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Macon, Georgia

What happened to HEARTLAND

I have been a subscriber for years and I was told that Heartland season 19 was to start on 5 November 2025 and it still hasn't started. What is going on and when do you think it will be coming on?

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Pros:
  • Good shows
Cons:
  • Poor communication

Preferred solution: Deliver product or service ordered

User's recommendation: Ask questions

Anonymous
map-marker Coralville, Iowa

They still take money out of my account for this channel

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I don't watch up family channel no more they keep taking money out of my banking account I don't want it no more I'm discontinue it if you take money out of my account next month I'm getting ahold of the better business bureau

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User's recommendation: Don't get it

Sharon m Wgi

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Took my money

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I cancelled my subscription on the day of September 12th, 2025, which is 7 days free trial for September 5th. You charged my debit $59.99. I don't think so; I had a 7 days free trial. I don't know when your cancellations show up. I want my money back.

Sharon Moore

181 Cox Ln

Max Meadows, VA 24360

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Loss:
$60
Pros:
  • Like the shows
Cons:
  • Took my money after i cancelled my subscription

Preferred solution: Full refund

James L Tzl

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Not Right

I received a bill from you guys for 69.99. This is not what I ordered.

It was a special, and it was not 66.11. I am not paying this much for one channel; this is highway robbery. I make 967.00 on disability, and the only reason I wanted this channel was because of the amount listed, not 66.11. I cannot afford this; I am also homebound, and I wanted this for more viewing.

So this sucks, and I cannot pay 66.11. Any suggestions? Also, payment went through because it is on my statement.

Get it together; I am sure that you do not want to lose a customer.

Jimmy Lewis

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Loss:
$66
Pros:
  • So far channel is great but the cost is redicolouse
Cons:
  • Fix it

Preferred solution: Price reduction

User's recommendation: fix the subscition fee to the offer first received and payed for

Anonymous

Never can connect very slow ,and circling while watching .

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The waiting for shows to start I like the shows but the waiting takes away from it completely thanks for your help .

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User's recommendation: Check it out first

Coral D Lub

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Hudson and Rex

I just talked to direct tv. I understand your channel is having problems.

I tried to use the guide to tape episodes of Hudson and Rex tomorrow,it says title unviable.

I appreciate you fix the problem soon. Thank you

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KAREN D Nfb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Program change

Very upset you replaced Blue Bloods with The Rookie. Just wanted to let you know.

Blue Bloods is a great family-oriented show. I particularly enjoy their strong Christian faith. The Rookie is rather idiotic in my opinion.

Thank you for reading this. I am homebound and TV is my only entertainment.

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DJ B Zlb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Likes

Our family loves Hudson and Rex and it is mostly family friendly, however, we tried watching Rookie last night and ad to turn it off, too many adult and explicit situations, it is a great program but definitely NOT FAMILY FRIENDLY! We miss Hudson and Rex at 8:00.

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User's recommendation: Don't let your children or teens watch Rookie.

Elizabeth B Qyn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

This company just took a years worth entertainment out of my PayPal account and I never authorize that that’s a lot of money that pop it’s gone since it was 60 some dollars and I want it removed now

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Charges that were unauthorized, it's like 6486 or something, or 68, 6468, whatever those numbers are, whatever account number or whatever it is. I would like that refunded immediately.

I'm paying bills, and I need that money. That was a big surprise, and I never authorized it.

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User's recommendation: All of a sudden, my PayPal got declined. I went in there and this company has with Taz taken six some odd dollars must be for a full years membership. I never authorize that and I’m paying bills and I need that 60 whatever dollars back immediately.

Anonymous
map-marker Fayetteville, North Carolina

Still being charged after cancellation.

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Im still being charged a monthly fee after I cancelled the subscription months ago.

I am beyond livid get this taken care of NOW or I will call my attorney general.

Naomi Morgan

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User's recommendation: Extreme billing. DON’T DO IT!

Anonymous
map-marker Carencro, Louisiana

When will Heart Land 18 premier?

I am Inquiring on Heart Land season 18 viewing in the USA date. Can you help? japrej71@***.com or japrej@***.com

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Anonymous
map-marker Rancho Cordova, California

Tried to cancel my subscription and sent a message to the email address they provided and they blocked my message. There is no customer service number and I have no way of getting in touch with them.

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I need to be contacted so that I can cancel my subscription . Please provide a customer service number!!!

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