UNTUCKit
UNTUCKit Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
UNTUCKit has 2.2 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great shirts.
Cons: Delivery was terrible, Did not like their product.Recent recommendations regarding this business are as follows: "Make sure Untuckit has the correct address when they send out your package.", "Verify shipping".
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
UNTUCKit has 2.2 star rating based on 6 customer reviews. Consumers are mostly dissatisfied.
- Rating Distribution
Pros: Great shirts.
Cons: Delivery was terrible, Did not like their product.Recent recommendations regarding this business are as follows: "Make sure Untuckit has the correct address when they send out your package.", "Verify shipping".
Review authors value the most Location and Website. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Diversity of Products or Services. The price level of this organization is medium according to consumer reviews.
Dallas, Texas
Need to change my mailing address
I tried to call the company within minutes of making my order, as well as emailing, when realizing that I had entered the wrong mailing address. I was informed that I would be contacted prior to my order going out on Monday because it was after hours.
I also sent an email with the order number and the current address.
I just got a message that it has been shipped to the wrong address. Thanks a lot.
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Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Georgetown, Texas
I cannot reach a customer service representative to exchange two shirts that are the wrong size.
Was on hold for over 5 minutes then was cut off. I dont know how to explain it better - give me a call at 832-530-****.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Need to change my mailing address
I placed my order tonight #424**** and I had it sent to the wrong address.
I need it sent to
931 Mistletoe Dr
Lantana,TX 76226
My phone number is 405488****
Preferred solution: Deliver product or service ordered
Would UNTUCKit consider adding a line of clergy shirts?
Could you produce such an item. I know, as an Episcopal priest, the orders from other clergy, including RC, would be considerable.
Preferred solution: Suggesting an additional item to your ***
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Philadelphia, Pennsylvania
Wrong address on package
I live at 7213 Lindbergh Blvd the packages were delivered to 7313 Lindbergh Blvd. Someone at Untuckit put the wrong address on both packages luckily my phone # was on the label and the Gentleman was kind enough to call to let me know he had my packages.
- Great shirts
- Delivery was terrible
Preferred solution: Apology
User's recommendation: Make sure Untuckit has the correct address when they send out your package.
Philadelphia, Pennsylvania
Wrong address on package
You have my correct address on file so how did my packages go to the wrong address. Make sure in the future to use the right address so I dont have to go to wrong address to get my packages.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Order status & cancel options
Ref order #283****. Order date was 12/7/2020.
$202.86 charged to my visa on 12/8/2020. Item has not arrived. Tracker indicates in transit somewhere in Michigan.
This is unacceptable.
You have my money and I have no gifts. What are my cancel and full refund options?
Preferred solution: Full refund
User's recommendation: Verify shipping
New York, New York
Ordered items in November never arrived. After reaching out to UNTUCKit they informed me a new order would be assembled and sent to me.
UNTUCKit agreed it was inexplicable that no one had reached out to me about the order. And we await its arrival today, although the snow may now slow things down.
New York, New York
I need a printed label.mailed to my address to exvhange
Mission Accomplished- Thank You Very Much
Houston, Texas
Slowest Refund EVER
So I ordered a few shirts, they didn't fit & frankly for the money I didn't feel like it justified the cost. I sent the shirts back exactly as instructed literally 2 or 3 days later.
I finally received an email confirming the received my return on June28th.
It is now July 15th & still no refund. Not only will I NEVER buy from this store again it will be my mission to ensure that nobody I ever come in contact with does either.
Preferred solution: Full refund
Misleading pictures of items for purchase
I purchase two shirts from "Untuckit". They show pictures on their website of the shirts as almost rounded around the bottom rather than the regular shirts with the cut up on the sides and long in back and front.
Of course their pictures showing you can wear the shirts on the outside. Well, there was no difference in the shirts they sent me and one of my husband's regular shirts...I compared the hem lines, it came to a long point in front, cut up on sides and long in back...only difference was their LOGO sewn on the tip of the bottom front. There was a picture of one of their shirts enclosed which of course looked like it was rounded...so I drew on the picture of what the hem line really looked like on the shirt they sent and returned the shirt. (I accidentally washed one of them, so I just donated it to charity).
I received an email on 12-18-17, saying you will receive a refund in 7-10 business days and if you don't contact them. I find this PATHETIC when it takes them 'seconds' to take your money when you order and it takes that long to get a REFUND???? I finally called them on 12-27 and was told 'oh yes, your credit will go back on your card tomorrow'...so 12-29, received an email saying you have been refunded. This so so PATHETIC when you return something to Target or just about anywhere else, you receive the credit back on your card in 2 days!
Obviously, I feel their product is VERY OVERPRICED and is not as it appears on their website. I would NEVER order from them again !!
- Did not like their product
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