Untie The Knot Reviews
Untie The Knot Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Untie The Knot has a 1.0 star rating from 3 reviews and overwhelmingly negative sentiment; consumers cite long delays, poor customer service, costly pricing, and unresolved refund requests in Untie The Knot reviews.
Key Takeaways for Future Customers
- Expect prolonged delays and to follow up persistently when engaging their online services.
- Verify what is included in paid packages and ask about refunds and billing before purchase.
- Consider alternatives if timely legal filing and responsive support are important.
Negative Feedback / Risk Areas
- Repeated complaints about responsiveness and poor customer service, with courts filings delayed.
- Multiple reports of incorrect or outdated forms, causing rejections and extra work for customers.
- Unresolved refund requests and customers describing the firm in Untie The Knot customer complaints as unresponsive to billing or refunds.
Positive Feedback
The only noted benefit is that services are provided online, though reviewers found execution unsatisfactory.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Untie The Knot has a 1.0 star rating from 3 reviews and overwhelmingly negative sentiment; consumers cite long delays, poor customer service, costly pricing, and unresolved refund requests in Untie The Knot reviews.
Key Takeaways for Future Customers
- Expect prolonged delays and to follow up persistently when engaging their online services.
- Verify what is included in paid packages and ask about refunds and billing before purchase.
- Consider alternatives if timely legal filing and responsive support are important.
Negative Feedback / Risk Areas
- Repeated complaints about responsiveness and poor customer service, with courts filings delayed.
- Multiple reports of incorrect or outdated forms, causing rejections and extra work for customers.
- Unresolved refund requests and customers describing the firm in Untie The Knot customer complaints as unresponsive to billing or refunds.
Positive Feedback
The only noted benefit is that services are provided online, though reviewers found execution unsatisfactory.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Refund
The reviewer tried to contact the company before posting this review.
- - Calls the company a scam.
- - Paid for gold package but lacks superstorm agreements.
- - Refund attempts fail; they are MIA.
Scam company. Blames it in covid.
Avoid at ALL COST.
Paid for gold package, does not include superstorm agreements, have been trying to get ahold for refund but they are MIA.
Wont answer calls or emails. If people are spending over $500 ANSWER THE PHONE
- Delays after delays after delays after delays
- Response times
- Service
Preferred solution: Full refund
User's recommendation: Avoid avoid avoid
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified BuyerWorst service imaginable
- - Delays at every step; documents were rejected for a missing footer.
- - Docs sat in a pile for months, delaying the divorce; no apology yet.
I paid for the best service money could buy to get me out of a miserable situation... not only have they delayed at every single step of the process, but..
most extraordinarily, my documents were rejected by the courts as they omitted a footer from one page. The documents were returned to Untie-the-Knot, where they remained in a pile of documents for over 6 months!!!!!!!!!!!!!!!
This has caused a massive delay in proceedings and the divorce should have been long over and done with by now.
I am still waiting for an apology from management for the appalling management of my case.
Avoid these jokers, don't waste your time and money.
- Online services provided
- Delays after delays after delays after delays
- Lost paperwork
- Surprise expenses
Preferred solution: Apology
User's recommendation: Avoid. Run away. Go now.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerVery Bad Service
- - Divorce paperwork had wrong address and wrong names.
- - They gave incorrect dates and outdated forms.
- - I did the papers myself and was not refunded.
I emailed and complain about the service and like every other time they haven't even emailed me back.
My divorce paperwork came back with a wrong address that I overlooked, Untie the knott could not get it straight after the correction, they provided the court with wrong names, wrong dates, outdated forms, asking for examples how to write things, failing to file my paper. I ended up doing the papers myself and they didn't refund me
Preferred solution: Full refund
User's recommendation: Don't waste your money, kindergarden kids do a better job
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