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Mobile phone unlock unsuccessful, want refund

UnlockBoot - Mobile phone unlock unsuccessful, want refund
I paid $29 to have my cell phone unlocked to be used on another network. When they contacted me the next business day, I followed their instructions explicitly, and the service was unsuccessful, although it was guarenteed. I was treated very callously and rudely, told to " contact them afain in 2 hours and get faster internet." I attempted to contact them for the remainer of the day without success. I requested a refund, however, the only communication I'm receiving from them is reiteration of the unlocking procedure instructions.I would like a full refund of the $29

User's recommendation: don't use this service, under ANY circumstances.

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ID
#3453045 Review #3453045 is a subjective opinion of poster.
Loss
$29
Preferred solution
Full refund

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