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University Hospitals

University Hospitals

www.uhhospitals.org
What is your customer experience with University Hospitals?

University Hospitals Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

University Hospitals has a 1.0 star rating based on 2 customer reviews. Consumers are mostly dissatisfied, with a 100% unfavorable distribution. Recent recommendations urge reporting incidents and keeping detailed diaries of times and medications.

Positive Feedback

Some reviewers urge formal reporting and documentation, suggesting staff accountability steps and practical advice for future interactions.

Negative Feedback / Risk Areas

  • Disrespectful behavior from a nursing supervisor and poor customer service reported, reflected in University Hospitals reviews.
  • High price level and billing concerns mentioned as a consumer complaint.
  • Warnings to avoid the facility except for severe emergencies, cited in University Hospitals customer complaints.

Key Takeaways for Future Customers

  • Report incidents promptly and keep a detailed diary of events and medications.
  • Expect potential customer service issues and higher costs; consider alternatives when possible.
  • Prepare questions about billing before treatment and confirm policies in writing.
View full overview ›

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A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

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Teresa R Ohd

Lack of respect shown to family after love one passed away

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The behavior and attitude of the nursing supervisor was awful. The family was not given the opportunity to gather and pay last respects with any religious representation.

Cons:
  • Nursing supervisor should be retrained on diversity and empathy
  • Severely understaffed

Preferred solution: Let the company propose a solution

User's recommendation: Please report incidents this may be a pattern with this facility and or nursing supervisor.

View full review
Fred K Nrt

Warn others

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AI Highlights
  • - Calls it a 'twilight zone' and warns to stay away.
  • - Go only if there is a gunshot or bleeding.
  • - Hospitals and police should not be profit-driven.
Updated by user Nov 01, 2020

Pending. Still here

Original review Nov 01, 2020

You walk in here you have entered the twilight zone. Unless gun shot or bleeding from whatever stay away.

By the way, Cleveland clinic probably ditto. Doesn't change anything. Hospitals should NOT be concerned with profit.

Same with police depts. I could write a book.

Loss:
$5000
Cons:
  • Profit motive
  • Plenty
  • Staff act like walking dead

Preferred solution: No profit motive. Screws up everything

User's recommendation: If able, keep a diary. Detailed. Times drugs everything

View full review

Hospitals, Clinics and Medical Centers Expert Talks

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4th COVID Vaccine, Monkeypox, Mask-Optional Policy

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Prof. Karen Jubanyik
Prof. Karen Jubanyik

Karen Jubanyik, MD is Associate Professor, Clinician-Educator Track, in the Department of Emergency Medicine at Yale University School of Medicine.

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