Universal Studios Hollywood
Universal Studios Hollywood Overview
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Universal Studios Hollywood has 3.7 star rating based on 5 customer reviews. Consumers are mostly neutral.
100% of users would likely recommend Universal Studios Hollywood to a friend or colleague.
- Rating Distribution
Pros: Other staff urged me to bring it to guest services, Time operation.
Cons: Answer, Rude security could of been handle a 100 times better.
The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Universal Studios Hollywood has 3.7 star rating based on 5 customer reviews. Consumers are mostly neutral.
100% of users would likely recommend Universal Studios Hollywood to a friend or colleague.
- Rating Distribution
Pros: Other staff urged me to bring it to guest services, Time operation.
Cons: Answer, Rude security could of been handle a 100 times better.Recent recommendations regarding this business are as follows: "Do not go!", "Hi".
Most users ask Universal Studios Hollywood for the refund as a solution to their issues.
Review authors value the most Diversity of Products or Services and Website. The price level of this organization is medium according to consumer reviews.
I purchased the wrong state
They were fast and helped me fix the issue. I purchased tickets for the wrong park and they helped me right away.
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer |
Universal City, California
Complaint
To Whom It May Concern
I am sending this letter to inform you that On 4/28/2024 myself and my 5 year old daughter visited your park it was supposed to be a very special day but turned into a day of tears
- Other staff urged me to bring it to guest services
- Rude security could of been handle a 100 times better
Preferred solution: a ticket for my daughter so she can try again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Jurassic World Dominion
Hey Universal Studios,
Im Mackenzie Huggins from Australia and Im a big fan on the Jurassic franchise and Star Wars franchise
My question is Why wasnt Spinosaurus in Jurassic World Dominion and also Suchomimus
Kind Regards
Mackenzie
Lomita, California
Needed ticket help
I asked about a simple ticket date exchange and I received no usefully information. I only received an email to a phone number I could not call.
And the information given after the ticket purchase was inaccurate. Be more helpful and swiftly please.
Tickes
I need to change de date of my tickets i buy them for januany 17 and i need them for january 18. I try to call from mexico
Preferred solution: Change date of my tickets
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Movies
Hello
How are you, just a positive complaint here.
How the *** yall about to leave me hangin AGAIN, i just got finished watching the Fast X movie. && *** AMAZING. But aye, why three hangers!! THREE!!! . Im already on the edge of my seat and yall just leave me like that. Ugh.
The Fast saga i can rewatch all day everyday. Everyone who makes the film from the writers,production actors/actresses background camera everyone i dont know all the specifics. Keep it up, but come one with 11!!!
Alright. Have a great day.
Preferred solution: Nothing
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer
Cancelar tickets
Compre 3 boletos para el horror noche se suponía que eran para Orlando y resultado ser que los compré para los Ángeles Necesito cancelarlos o que me los cambien para Orlando gracias anticipadas
Preferred solution: Que me los cambien para Orlando o me devuelvan el dinero para volver a comprarlos pero para Orlando
Long Beach, California
Accident got injured
I never got a call back. I have left 3 voicemails and sent an email and never got a follow up.
I needed up in the ER with medical bills because of their neglect and they are not ensuring that I am ok or any follow up care.
The worst place! People in my party even witnessed them laughing at the video that showed my fall.
User's recommendation: Do not go!
Need to cancel my ticket my mother in law just past away
I need to cancel my trip my mother in law has just passed away last night Im so sorry I need to get a refund please can so one help me
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I request money back UNIVERSAL HOLLYWOOD
Good afternoon.On 12/19/22 I mistakenly purchased 2 tickets for UNIVERSAL STUDIOS HOLLYWOOD. I was in Orlando.
I went to Customer Service, and they told me that I had to send an email to request the refund of the money and that this would take approximately 10 days.
I have not received a solution or a refund of my money. These are the data:email: fminogea@***.comName of the credit card with which the tickets were purchased:
Leslie Provoste Guajardo.
RUT or DNI: 16.305.562-7
Credit Card Visa Bank of Chile 4349-56**-**77-7788 Banco de Chile
Thank you very much and I'm waiting for the refund
TICKET ORDER: 120015****277********
Confirmation #: 2022****USH20128****
FRANCISCO MIÑO KRAUS
- Time operation
- Answer
Preferred solution: Full refund
Los Angeles, California
I need video of an incident that occurred while getting off tram.
On September 10, 2022. While on the last tram tour or next to the last tram tourMe and my wife and other family members where also on the same tour.
When I attempted to get off of the tram my son in law grabbed my ankle be knowns to me , he tried to hurt me. I am trying to see if I can acquire the video of the crime that occurred.
Any help would be appreciated Sincerely Verland *** Sr 213. 503****
User's recommendation: Hi
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If your child was standing on something she had no business being on, security should have yelled at YOU! Nice going posting your address. You tried to post your email address and 2 phone numbers but this site blocked you. It is against the terms of service of this site to post personal details and yet you did.
I wonder, what are you expecting Universal to do? I have a hunch you expect to be offered free, all days passes as well as hotel accommodations.
your hunch is in correct and yes it was a mis post on my part i believed it was a window to their complaint dept i did not notice i had posted to a independent site so yes part way correct this is all just to get a formal apology if this offended anyone i will always defend my daughter maybe not always in the best way and these are my mistakes alone and i take my due for that i had a choice put the security gaurd in a hospital hurt him and the people that care for him or take it to the employers i chose the latter and not be ruled by emotions as i am right now .... ty for your input i will in future be more careful as to where i post and how. have a blessed day
Unless the security guard put his hands on you, your over the top “put him in the hospital “ as a viable option is concerning. I’m sure you got what you deserved.
I no longer have access to my daughter. I don't think that she is mine. The child is an idiot my wife ex myst have cheated on me because nobway could I father an idiot.