Universal Standard
Universal Standard Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Universal Standard has a 1.8 star rating from 3 reviews and consumers are mostly dissatisfied; recent Universal Standard reviews highlight problems with returns, exchanges, and customer service.
Key Takeaways for Future Customers
- Expect long response times for exchanges and returns.
- Website and product diversity are valued, but price level is high.
- Prepare for limited customer service access when buying online.
Negative Feedback / Risk Areas
- Repeated customer complaints about poor communication and no phone support.
- Refunds and exchanges perceived as difficult or lost shipments.
- Confusion over site symbols and self-service processes.
Positive Feedback
Reviewers like the product selection and website, but note high prices.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Universal Standard has a 1.8 star rating from 3 reviews and consumers are mostly dissatisfied; recent Universal Standard reviews highlight problems with returns, exchanges, and customer service.
Key Takeaways for Future Customers
- Expect long response times for exchanges and returns.
- Website and product diversity are valued, but price level is high.
- Prepare for limited customer service access when buying online.
Negative Feedback / Risk Areas
- Repeated customer complaints about poor communication and no phone support.
- Refunds and exchanges perceived as difficult or lost shipments.
- Confusion over site symbols and self-service processes.
Positive Feedback
Reviewers like the product selection and website, but note high prices.
Turn one complaint into a collective action
Lima, Ohio
Lack of communication takes you through to many changes I’m disabled and this this is frustrating I don’t drive to keep taking packets back then you can’t talk to anyone then no response for 24-48
Looking for my package that I sent back for smaller size and cant get no response poor business lack of communication unfair to the customer
User's recommendation: Think twice before buying in case you have to return you may never get your things I bought two dresess at 100$ a piece now I don’t even know where they are
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerZero customer services people to talk to. simple exchange question is taking half my day
- - The automated voice message sounds odd.
- - The company is hard to reach, but the product is good.
- - They need customer service that answers phones.
Weird computer voice message saying it's excited to hear from me. No way to get an answer from this company.
Too bad because the product is good.
I hate dealing with them. Why don't you hire customer service people who will answer the phones?
Preferred solution: exchange
User's recommendation: Just don't buy from them. it's not worth it
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerExchange. items too large
How do I exchange my order number 927334
I need a L. not an extra largeI don't know what symbols are or where to write them
User's recommendation: be careful if you are not tech savvy. I don't know what symbols are
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