Universal Solar Direct
Universal Solar Direct Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Universal Solar Direct has a 1.0 star rating from 1 review; consumers are mostly dissatisfied with a 100% unfavorable distribution and recent recommendations saying "Don't use them, Shop around, BEWARE."
Positive Feedback
No positive feedback noted in available reviews.
Negative Feedback / Risk Areas
- Customers report poor customer service and unresponsive installers.
- Alleged failed installations causing continued grid reliance and higher monthly billing.
- High price level and disputes with utilities and franchises impede resolution.
- Complaints include aggressive social media behavior and premature payment demands.
Key Takeaways for Future Customers
- Read Universal Solar Direct reviews and Universal Solar Direct customer complaints before contracting.
- Verify system operation before paying and compare quotes from other installers.
- Confirm warranty, refund, and utility coordination policies in writing.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Universal Solar Direct has a 1.0 star rating from 1 review; consumers are mostly dissatisfied with a 100% unfavorable distribution and recent recommendations saying "Don't use them, Shop around, BEWARE."
Positive Feedback
No positive feedback noted in available reviews.
Negative Feedback / Risk Areas
- Customers report poor customer service and unresponsive installers.
- Alleged failed installations causing continued grid reliance and higher monthly billing.
- High price level and disputes with utilities and franchises impede resolution.
- Complaints include aggressive social media behavior and premature payment demands.
Key Takeaways for Future Customers
- Read Universal Solar Direct reviews and Universal Solar Direct customer complaints before contracting.
- Verify system operation before paying and compare quotes from other installers.
- Confirm warranty, refund, and utility coordination policies in writing.
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Pissed Off
- - Hired Feb 2024 to install 12 panels.
- - Today 81% of power is from the grid.
- - Paying a $26,000 loan and higher monthly bills.
Hired this Solar firm to install 12 panels on my roof. Back in Feb.
of 2024 and have been pulling from the grid ever since. Today I am pulling 81% from the grid and its sunny as *** They tell me I am running and refuse to even check. Duke Energy blames The Solar Company and wont show up to check. So me the consumer gets to pay the 26,000.00 loan and Duke energy every month, twice as much as I was paying.
without resolve. They stalked me on Facebook, Said I treated them bad and have just took the money and ran just like a damn Car Dealer. Told me getting a Lawyer wouldn't do any good, and removing the junk off my roof isn't an option. Las Vegas is the main Hub and refuses to get involved with their Indiana Franchise.
They say they are rated 5 star but where they got that behooves me.
Beware of this Company, If you do go to them make sure you are up and runnind a Month before you pay. They get paid and they never come back.
- Have nothing good to say about this company
Preferred solution: Full refund
User's recommendation: Don't use them, Shop around, BEWARE
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