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Universal Nissan Reviews
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Universal Nissan Reviews
Satsified Customer

ID
Location
Baltimore, Maryland
First class Service
I recently came in for an oil change and I must say there customer service is first class. I was greeted immediately and within 5 minutes I had met the service writer, the service manager said hello and the VIP representative showed me the latest incentives on the new cars. They had free coffee and water as well as a first class deli sandwich bar. I was able to catch up on a few calls, see the latest new deals from the VIP department, have some great coffee and a freshly baked muffin, and within no time at all they were calling me for completion and departure, plus my car was washed and vacuumed out... wow now that service all with in 35 minutes! Thanks Universal - Bill ... a proud owner of a 2015 Nissan Altima
ID
Location
Kissimmee, Florida
Pros
- Great customer service
Reason of review
Good customer service
New Reviewer