Tim P Kdh

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Verified Reviewer

RIP OFF ALERT

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Universal Music Canada - RIP OFF ALERT

Ordered the Rush, Studio Album box set on November 8th, 2024, now the 24th of January 2025, and nothing. I should have known better, as this is a blatant *** lie!

This box set was a Rhino Music exclusive limited to "3000" sets, and of course, it's sold out and now goes for 3X the sticker price. Website "claims" delay in shipping date, now the 29th of January 2025(pic attached), and the 4th date change! I'm emailing Rhino Music to advise them of these scammers and bullshitters! Universal Music Canada claims to be based in Toronto, yet phone number, email addee, and shipping are all in California.

Admit it, you don't have it, and you are not getting it!! LIARS...THIEVES...IF I COULD GIVE YOU A "0" RATING I WOULD!!

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Loss:
$217
Cons:
  • Scammers
  • Listitemsfor ssle when they have no stock and will not be getting any

Preferred solution: Full refund

User's recommendation: AVOID AT ALL COSTS...SCAMMERS....

Devin w Lxf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ottawa, Ontario

Paid for order, never shipped, no refund & no customer service

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Placed an order on Dec 7, to ship Dec 13. No item has been shipped.

No emails answered. No refund. Had to file a fraud claim at bank/credit card company to get money.

Filed complaints with: Better Business Bureau, CBC, W5, Consumer Protection Ontario.

Also left over 21 messages & comments on social media (Facebook & Instagram). Tried calling, but no one answers the phone.

Apparently they post that items are "available", yet when you order, pay you get nothing.

Absolutely the worse company to order from.

DO not order at all. Avoid.

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Loss:
$84
Pros:
  • Sell vinyl online
Cons:
  • Does not respond to social media comments
  • You do not get your order
  • No customer service

Preferred solution: Apology

User's recommendation: Avoid and NEVER shop with them.

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