Universal Lenders Llc Reviews
Universal Lenders Llc Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Universal Lenders Llc has a 5.0 star rating based on 2 customer reviews and overall positive sentiment; reviewers praise low price level and helpful customer service.
Key Takeaways for Future Customers
- Universal Lenders Llc reviews note strong customer service and willingness to offer payment solutions.
- Pricing is described as low and warranty coverage can save money when honored.
- Ask detailed questions about coverage limits and billing before purchase.
Negative Feedback / Risk Areas
- Multiple customer complaints about denied parts, high out-of-pocket costs, and coverage disputes.
- Reports of slow adjuster response and delays arranging rentals or repairs.
Positive Feedback
Customers highlight responsive representatives who resolve payment issues and helpful warranty service that saved significant repair costs.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Universal Lenders Llc has a 5.0 star rating based on 2 customer reviews and overall positive sentiment; reviewers praise low price level and helpful customer service.
Key Takeaways for Future Customers
- Universal Lenders Llc reviews note strong customer service and willingness to offer payment solutions.
- Pricing is described as low and warranty coverage can save money when honored.
- Ask detailed questions about coverage limits and billing before purchase.
Negative Feedback / Risk Areas
- Multiple customer complaints about denied parts, high out-of-pocket costs, and coverage disputes.
- Reports of slow adjuster response and delays arranging rentals or repairs.
Positive Feedback
Customers highlight responsive representatives who resolve payment issues and helpful warranty service that saved significant repair costs.
Leyden, Illinois
This is a good, customer service-oriented company!
- - Late payment due to an unexpected expense.
- - A representative answered; the issue was resolved.
- - Short grace period offered until the next paycheck.
I was running late on my payment because of an unexpected cash expense over the holidays. I called to find out what my options were to get my account current.
A representative answered my call and we successfully resolved the situation.
I was offered a short grace period until my next paycheck. I appreciate that very much!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI had bought myself a Beautiful Birthday gift on 12/06/13 Suburban Ford's bought a 2008 Ford Taurus LTD and purchased the warranty also Let me tell you that was the Smartest thing I did....
UNIVERSAL LENDER'S DID NOT LET ME DOWN.
THANK YOU SO MUCH FOR TAKING CARE OF ME AND MY 2008 FORD TAURUS. I saved Thousands.
Thank you Bethann this lady is not Pissed.
Not paying for nessesary parts. Dont want to give what they say the cover.
- - They cover cylinder head and water pump.
- - Out-of-pocket for diagnosis and adjuster; rental coverage unclear.
Recently i experienced a cylinder head blown in my car and needed a new waterpump. they cover both things but as soon as i put my car in the shop they wanted me to pay out of pocket for the diag of the car, meaning i had to pay for the adjuster to come out just to say i needed to get these things fixed on my car.
they are a gimmic. how is it that everyone knows that the car isnt running but i have to pay out of pocket for you adjuster to come look at my car? its been 5 days and i am still with out a car. the aduster takes for ever to come out.
they say rentals are covered under contract, but i still have not heard anything about one. i bet they want me to come out of my pocket to get a rental as well, although it covered right??
Will not cover parts ,
- - Coverage claims to cover all parts, but not in the agreement.
- - They won't pay the dealership, only cheap parts are covered, and I paid about $450.
they said they will cover all parts of vehicle . it was not written on the agreement .I paid the top of the line coverage and was only suppose to pay $100.00 deductible instead .
Paying a $3000.00 coverage and end up still paying over $450. 0ut of pocket to get my car back from the dealership . they will not pay the dealership . and will only cover cheap parts.
Which any good will not use .They do not tell you that when they tell you the coverage . They admitted that to my serviceman who was working on my car . Trying to get them to meet in the middle . I am very Angry with this complaint and will never used them again .
and will file a complaint every time I find someone who want to use them .
a Big money mistake . Your going to end up paying out more money .
Universal Lenders is finance company, not the warranty company; it has no control over your service contract or repair claims. When you buy a warranty or extended service contract from your car dealer, and choose to finance it rather than pay the entire cost up front, Universal is only the billing company that collects the monthly payments.
Any problems or complaints relating to your product policy (such as terms, eligibility, coverage, or repair claims) should be directed to either the product Administrator or the Dealer that sold you the policy. Universal can only resolve issues and complaints relating to your 0% installment payment plan.
Replying to
Companies Similar to Universal Lenders Llc
Universal Lending Corpora...
Lincoln Automotive Financ...
“Extremely poor customer service from Lincoln Automotive Financial Services and West Point Lincoln....“
Zuto
“I had an issue with my new car and contacted you within 3 days to request it be returned. You had...“
Lex Autolease
“I did not get an answer to my question. They stated that the vehicle was out of their responsibility and...“
Thank You for Your Reply! We are processing your message.
Your comment will appear after moderation
Universal Lenders is finance company, not the warranty company; it has no control over your service contract or repair claims. When you buy a warranty or extended service contract from your car dealer, and choose to finance it rather than pay the entire cost up front, Universal is only the billing company that collects the monthly payments.
Any problems or complaints relating to your product policy (such as terms, eligibility, coverage, or repair claims) should be directed to either the product Administrator or the Dealer that sold you the policy. Universal can only resolve issues and complaints relating to your 0% installment payment plan.