New Reviewer

Car accident

I’m wonderint when Catherine bell is goning to call me I been waiting but I haven’t heard anything I called her 2 times but nothing called her manger 3 times nothing my clam number is C008288MN19 can someone call me at(612) 219-**** I need a rental or something to get to school and I’m way behind please someone
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ID
#1477788 Review #1477788 is a subjective opinion of poster.
New Reviewer
I've been with Unitrin Direct for nearly 2 years. I just received notice by mail that Unitrin Direct was "sold" to a company named Kemper Direct. Here's the problem: My insurance monthly cost is now 3 times more than what I've been paying for...
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2 comments
#844971

This worst insurance company ever. It's a scam.stay away.

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ID
#388676 Review #388676 is a subjective opinion of poster.
Location
Minneapolis, Minnesota
Loss
$300
I don't have the insurance myself but I was rear ended by one of Unitrin's insured. The day after the accident they called us and in the rudest manner possible told us to stop all medical visits because they had determined the accident did not warrant any further...
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2 comments
#406779

I have had the same experience. They claimed my accident was a low impact claim and they keep trying to settle for much less than the actual medical bills.

I had to scream at them to get the car fixed and this accident happens in early August. I am still waiting on the medical claims. It is not my fault their insured rear ended me...

I am not asking for anything unreasonable and even did all the leg work to get the doctors notes and information they required. This has been by far the worst customer service I have ever experienced.

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ID
#225142 Review #225142 is a subjective opinion of poster.
Location
Las Cruces, New Mexico
Loss
$600
New Reviewer
Unitrin Direct is by far the worst renters insurance company I have ever dealt with! They lied to me last year when I bought my policy. I was under the impression I would be covered in the even of a flood. I live in Ohio where it floods almost every month so I would...
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1 comment
#824629

No homeowners or renters insurance policy covers flood. Period. Flood insurance is an entirely different type of insurance.

ID
#224624 Review #224624 is a subjective opinion of poster.
Location
Cleveland, Ohio
We were rearended by a driver insured by Unitrin insurance and we have had nothing but rude disrespectful adjusters. They totally screwed us on the worth of our vehicle. Their insured admitted it was her 3rd wreck in 2 yrs and the police reports she admitted to...
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ID
#175376 Review #175376 is a subjective opinion of poster.
Location
Tulsa, Oklahoma
Loss
$1500
New Reviewer
My Custom 00 Integra Turbo Gsr was stolen unrecovered Feb/28/08. Unitrin has a habit of never calling back, even their supervisors never call me back! It took them over three months to settle my claim in which they gave me $9449, peanuts! I provided all reciepts for...
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3 comments
#37561

I worked for the company. They basicly try to ware people down until they give up.

In training it is a outwardly spoken thing that the Claims dept tries to find ways to avoid paying a claim. UD sells insurance to ANYBODY! Mostly total losers that cannot get coverage anywhere else.

So settle with what you have chosen. You get what you pay for.

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ID
#123434 Review #123434 is a subjective opinion of poster.
Location
San Diego, California
Loss
$15000
New Reviewer
Will start with the incompetence of Patrick and Marie who can not take ownership for their own folly but in turn blame their clients for their own ignorance. No progress can be made when you only go backwards. save the headache, seek insurance elsewhere! Never have I...
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6 comments
#171032

I was 3rd party on claim, victim of their driver. They never called at all, lie about estimate, lowball, lie about comps, ignore physical injury claim.

Will have to file report with Calif Dept of Ins.

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ID
#109512 Review #109512 is a subjective opinion of poster.
Location
Phoenix, Arizona
Loss
$345

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