Anonymous
map-marker Bothell, Washington

They have not paid for any care. I have had to play 100% out of pocket for my healthcare

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They have not paid for any care. I have had to play 100% out of pocket for my healthcare Garbage Plan!!!
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Anonymous
map-marker Long Branch, New Jersey

Worst insurance ever

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They don't cover any services. Their reimbursement sucks. Barely any doctors take their insurance. Do not use it!
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User's recommendation: if i could give 0 stars I would

Bobby L Ogj

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Verified Buyer
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Verified Reviewer
| map-marker Auburndale, Florida

Automotive assistance thru LYFT left me for 8 hours !!!

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UnitedHealthcare Community Plan - Automotive assistance thru LYFT left me for 8 hours !!!
UnitedHealthcare Community Plan - Automotive assistance thru LYFT left me for 8 hours !!! - Image 2

3-4 X making app. And motive care is no show !

I get to my apt 9/16/22;12:30 and made the call or will call 2:21 P.m.scheduled Return ride!

Started storming, (live in the lightning cap of this world) moved to 7/11 on corner to stay safe and dry, 10:30 pm car did arrive, stop to get wine, Lyft text, everything ok we see you have been stopped a while, WTF 50+ calls trying to get home & this after 5 min in a stop is you all ok, REALLY I mean REALLY, I am 50+ disabled and spent over 8 hours in rain and lightning and flipping better than 50 calls to motive care and navigation at United, ask for Supervisors and fail multiple times, call back ask again, Oh they're going to call you, WHEN FOR Gods sake, this is utterly unacceptable I DON'T CARE WHO YOU ARE !!! Pissed consumer doesn't cover this one in phrasing!!!

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Loss:
$5000

Preferred solution: A lawsuit and a healthy sum to make sure this doesn’t happen to me or anyone again !

User's recommendation: Take the damn bus !

JENNIE B Qpn

There are no Mental Health Facilities in Florida (decent standard), that accept this plan.a

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l have called UnitedHealthCare Dual Complete plan several times to obtain mental health/ addiction treatment for my daughter. Two facilities were given White Sands Treatment Center in Tampa, Fl., Fort Lauderdale Behavior Health Center both are terribly substandard and unable to treat someone with the complex mental health issues my daughter has. She has been treated in Mayo Clinic in Rochester,Mn . and di
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Preferred solution: You need to provide some recourse for individual with mental health issues and live in Florida. You shouldn't sell Rehab's inferior, at that and put a psychiatrist on staff and call it a mental health treatment center.

User's recommendation: Don't get this insurance if you live in Florida and need mental health services.

Francine G Liu
map-marker Mahwah, New Jersey

Very poor prescription refills

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Every medicine that is prescribed to me is an issue. I soon on the phone today for at least two hours back and forth calling and it was impossible. It was a circle. I would like to sue this insurance if possible! Drs prescribe meds because u need it and they dont cover it. Its my health they are playing games with.
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User's recommendation: Use different insurance

Francine G Liu

Horrible Pharmacy

Updated by user Oct 04, 2020

They have not contacted me one time. And still can’t get my prescriptions even with dr verification.

It’s a shame on them if something happens to me I will forward this and sue them. Drs don’t give meds to patients unless there is a chronic problem. And I have tried every alternative.

I am pushed very passed. Karma is BIG.

Original review Sep 04, 2020
Every time I need a new prescription uhc will not fill it
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Pros:
  • Cheap insurance
Cons:
  • Only what they pay

Preferred solution: Deliver product or service ordered

User's recommendation: Use different insurance

Francine G Liu
map-marker Mahwah, New Jersey

Pharmacy

Horrible prescriptions service per customer and refills
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christine c Fev

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I dont have any

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I was living in ny, I was in pain management for many many years, due to a spinal, and neck issues. I was on 80mg of methadone. I got hurt, lost my job, waiting on ssi, and ssd, and I moved to NJ. Wrong choice, they gave me United healthcare, well, its almost three years I still have no doctor helping me, I had to detox myself off that much medication, no one would continue giving it to me. Now I am in pain again with my spine, and basically back where I started almost five years ago. They wont pay for injections, I lost all my teeth except for the front ones, they deny everything. I just need help.n
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Loss:
$40
Reason of review:
Problems with payment

Preferred solution: I just need someone to help me figure out what to do

agustin c Ngd
map-marker Brandon, Florida

Denying medically needy therapy

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unitedhealthcare is denying payments for my massage therapy
View full review
Loss:
$100000
Reason of review:
Problems with payment

Preferred solution: pay me back for the emotional agravation they have given me

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Mar 7, 2021

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Charles
Charles

Charles R. Gallagher, an attorney and managing partner with Gallagher & Associates. His practice focuses on insurance litigation, foreclosure defense and consumer law.

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