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United States Patent And Trademark Office

United States Patent And Trademark Office

www.uspto.gov
What is your customer experience with United States Patent And Trademark Office?

United States Patent And Trademark Office Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

United States Patent And Trademark Office has a 1.0 star rating from 1 review with mostly dissatisfied consumers; one user praised helpful customer service but another reported a refused trademark after paying fees.

Positive Feedback

Reviewers value the USPTO website and helpful staff; one user reported success obtaining copyrights and praised a representative who assisted with application status.

Negative Feedback / Risk Areas

  • Trademark application refusal disputes and unclear evidence requirements led to strong customer complaints.
  • Additional fees and billing surprises after initial filing caused financial strain for low income filers.

Key Takeaways for Future Customers

  • Read United States Patent And Trademark Office reviews and prepare thorough proof of use; consider legal help for trademarks.
  • Expect to interact with customer service and the website; budget for potential extra fees or refunds issues.
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Anonymous
map-marker Jackson, Tennessee

Finding the status on a application

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I had a great experience. There is nothing more that could be done.

Thank you. Five star to the gentleman that I talk with.

User's recommendation: I would recommend over and over again

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Aaron G Tyk

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Beware of the Trademark application process!

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AI Highlights
  • - -Filed a USPTO trademark and paid the $225 filing fee.
  • - -A USPTO attorney said the online store link proof wasn't acceptable, leading to final refusal.
Updated by user Jan 30, 2020

Issue NOT resolved!

Updated by user Jan 14, 2020

I've since reported to the USPTO about the unfair refusal of my mark. The USPTO replied to me in email stating no wrong doing was found on behalf of their attorney whom reviewed my trademark application and returned the refusal! Very unfair!

Original review Dec 28, 2019

I filed my application for trademark with the US Patent and Trademark office and as a low income individual, sacrificed the 225.00 filing fee. After thoroughly reading through all the rules on self filing without help from an attorney, I was confident I had followed all the rules put forth and had to the best of my ability, completed all required evidence to accompany my application.

Four months after submitting my application, the attorney for the US Trademark and Patent Office contacted me by email to inform me that I had not submitted acceptable evidence that my trademark was in public use.

Oh, but I had submitted such evidence!... which was in the form of a web link to my online store (which I am desperately trying to get my website found on the enormous internet sea of website competitors) Nowhere in the rules did it state that what I submitted for proof was not acceptable proof. In fact, there's nothing better which I could have submitted for proof!

So, the attorney requested I submit acceptable proof (still not being specific as to exactly what type of evidence proof) and he further stated I would need to submit an additional 125.00 as a result of this. I responded that the web link to my website which I submitted was sufficient evidence of use and basically I didn't have another 125.00 laying around.

Two weeks later I got an email notification from the attorney which was refusal of my application - final.

I contacted the USPTO and told them the whole story and how my application was unfairly refused but their very quick reply was that there was no wrong done on their attorney's behalf.

My advice is if you are seeking a registered trademark, hire an attorney working on your side for you because the USPTO has their attorney working against you.

It shouldn't be this way and it's unfair to people like me unable to afford an attorney but unfortunately that's how it is. It's very sad they are treating people this way!

Loss:
$225
Pros:
  • I was successful obtaining copyrights
Cons:
  • I was unfairly refused my trademark
Reason of review:
Unfairly refused trademark

Preferred solution: Full refund

View full review
1 comment
Guest

I had the same experience. Very unfair!

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