Bob B Pke

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Lost boxes, terrible treatment, no customer service, the list goes on and on.

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Updated by user Aug 17, 2021

These guys are crooks, use them at your own peril.

Updated by user Aug 17, 2021

Less than zero. Nothing from them and my belongings are still in the twilight zone.

Original review Jul 17, 2021
How would you feel if your bed being delivered was strapped to the cargo door on the outside of the truck? They made promises of good communication, yes before the pick up but after customer service was unreachable no live person answering any phone, went straight to a recording.

Found out the raving reviews they get are ones they write themselves and pay to have proxies do this for them. They said the driver would call us while en route to update delivery. Well, we waited 8 weeks and countless failed attempts to get in touch with them out of the blue one day I got a call saying they were 2 hours out. Really great communication...NOT!

The only way I see they are in business is they have mega military contracts. They wouldn't dare screw with Uncle Sam but independents like us get the screw you treatment. Of the boxes we did get, they were crushed, badly handled, I am assume the took my stuff to a storage facility where it sat until they saw fit to finally deliver it. Overall a terrible experience they are a bunch of liars, cheats, totally unreliable.

Luckily we pack our own stuff and from previous experience we know how to pack boxes. I knew they would crush a few but this was way above normal. Oh, and about the delivery. they rushed to off load and told my wife to mark them as they came off.

They came so fast she could not keep up but when she complained, guess what, "we have another drop to make." When we took stock of our stuff there are missing boxes, one of which my wife spotted mixed in with the other load. We suspect our stuff got mixed in with the other drop.

There other details but I gave you the important ones. Stay far away from them.
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  • Too many to list here

Preferred solution: Find my boxes and deliver them as promised. YOU screwed this up from the get go and we are not paying one cent more.

User's recommendation: You see their name, run like Bolt from Jamacia. Big liars they cannot deliver on any promises. No customer service so expect frustration and runarounds. DONOT USE, PERIOD FULL STOP!

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