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United Laboratories

United Laboratories

www.unitedlabsinc.com
What is your customer experience with United Laboratories?

United Laboratories Overview

The aggregated data is based on reviews and questionnaires provided by PissedConsumer.com users.

  • United Laboratories has 1.3 star rating based on 2 customer reviews. Consumers are mostly dissatisfied.

  • Rating Distribution
  • Consumers are not pleased with Customer service and Diversity of Products or Services. The price level of this organization is high according to consumer reviews.

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Anonymous
map-marker Minneapolis, Minnesota

Sales rep

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I was offered a position for sales rep. The sales manager had not told me in the interview that is a company rule that all sales reps.

have to pick up the managers and trainers at the airport. I do not feel this company policy is right. The company is asking to go out of my way on a Sunday evening on my day off with no extra compensation. I have never heard of this from any company.

The company is a 100 million dollar company. This policy is poor. When someone gets a offer letter this policy should be laid out in front of people not afterwards. A large turn off!!!

I was not afraid of the hard work but the dishonesty. Also, I was told every manager goes on a annual trip. If you can afford to send a manager on a trip. You can certainly afford to pay a manager for a rental card.

The manager said, your employee owned. That's great!!

But asking someone to pick up a stranger on there own dime is not right. These rules need to be upfront not after the offer letter is signed.

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David S Aoh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Stanley, North Carolina

Fustrated family

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I live in NC in which we just purchased a home. We got my husbands mom living with us thats dieing of cancer.

My husband brother just had passed. And this salesman was so rude to us.

We told him that we could not afford this product. Were living on a tight budget with enormous medical bills. Then my motherlaw signs but changes her mind as soon as she does it.

Then 1 year later these people here try to send her check into the bank. Awful ppl

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Anonymous
map-marker Las Vegas, Nevada

Employee Experience Review

A friend worked for this company and didn't want to post because of threats from management.You will owe them money if you go to work for them. You may receive voice mails that threaten your family.

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Anonymous
map-marker Las Vegas, Nevada

The worst chemical company is the US to work for.....

I want to warn everyone in America not to work for this company. You will owe money and spend a couple of years regretting working at United Labs.

The management is the worst. I can't believe their doors are allowed to stay open. Their sale style and pitches are from 30 years ago. I could go on and on for hours listing bad things but would rather just forget about them.

I can't believe they stay open. I hope they go out of business or merge with a real company that would fire these jokers( current management) in a minute.

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2 comments
Guest

Do they conduct pre-employment drug test?

Guest

So true! Run.. just run!

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Josh Eam
map-marker Plano, Texas

United Labs Inc. is unprofessionalism at its worst!

I recieved an email from Craig Brinney who said he was the Division Sales Manager with United Laboratories, Inc. I researched the company and found them on several different websites that basically described it as a scam. So I declined to meet for an interview and told him about what I had found thinking that his company might want to investigate these slanderous reports. He replied by insulting me and my character in an email... Here is the actual email he sent me!

Its amazing how one rep who was not successful with our employee owned, 44 year old company that has generated profits each year in business, and has a tenor of employees being with us over 10 years, can make you feel, United Laboratories Inc. is a bad company. Its a shame you use this rather, than a better business agency, or come in for a personal interview , to find out for yourself. He then proceeded to send me 2 more email both of which were highly inappropriate in nature and terribly unprofessional.

Judging by this, I am sure you would not be a candidate that would be successful with us, as well as I am sure I would have not invited you back for a second interview,

after meeting you in person. Best of luck on your job search. I am sure you will need it.

Craig Briney Division Sales Manager United Labs

So if you are approached by this company be very aware that they anger easily and are terribly unprofessional.

Josh

Austin, Texas

U.S.A.

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25 comments
Guest

I started with United Labs in 1984. It is a great company to work for provided you have sales ability.

I imagine those people who are complaining do not have the ability to sell and are really looking for a job that pays them whether they produce or not. My family has been tremendously blessed by United Labs and I support them 100%.

Dana Mbo

I have worked for United Labs Inc. for over three years and have been in the Specialty Chemical Industry for 20 years.

I left an $800M company to join United Labs because United is truly the best company in this industry. It's troubling someone would work for a company for less than a month and then post negative information on a web site. Quitting a job after three weeks speaks to how quickly this individual may be to pass judgment. We do not have a nine page contract.

It is irresponsible to make false statements about a good company simply because the individual making the statement was not successful. I would like to point out that one individual who posted mentioned a V.P. named Ken and we haven't had a V.P. named Ken in almost four years.

United Labs offers one of the best opportunities in the US today for motivated individuals who are willing to work hard. At United Labs as a sales representative you start each day from your home instead of an office, don't work weekends, never work holidays, make your own schedule and have the opportunity for unlimited income and competitive benefits.

Instead of believing a few disgruntled former employees visit our web site at www.unitedlabsinc.com and then contact us. All the best,

Dana

boluther

I have worked for United Laboratories for 32 years. We make the best specialty chemicals in the business.

They provide excellent benefits and training for employees. Eric and Dana are a management team that will help you to succeed in this business.

It will be my honor to continue to work for United Laboratories. Bob

Guest

Same thing happend to a friend of mine. Never got his last two checks and they charged him for the chemicals that he did not sell.

When he didnit get his second to last checck he called and they said they would cancel the old paycheck and issue a new one. They never did that and instead fired my friend and told him he would not receive his last check because he owed them money. Be very careful with this company. Something about them is not right and I told my friend this several times before this happened.

They are extremely unprofessional. If they call you for an interview, KEEP LOOKING!!!!

Guest
reply icon Replying to comment of Guest-498410

I didn't have any complaints until they stopped training me about 3 months in, and then when I left the company on very good terms, they tried to tell me I owed them $1000 6 months later. Keep all of your documentation. You will need it.

Guest
reply icon Replying to comment of Guest-498410

They called me for an interview and I'm thinking about...I'm doing a bit more reaserch first before I say yes..it looks like more good comments than bad in here..so that makes me hopefull... I really want.

A career not another job...somewhere I can put roots in! So thank u al for your comments it sure helped me in my decession making!

Guest

How sad these things are being said, i have been with the company almost five weeks and i have experienced nothing but good things. It is a job that requires hard work,however it pays off, IF YOU TRY.

They could not have been in business over 40 years if they were a scam. Please everyone check facts first before believing all these things.

Guest

I worked for them in Albuquerque and it lasted a few weeks. First three weeks were good and then downhill from there.

I was trained from someone in Arizona. I wish I had next went to work. One giant headache of him calling me everyday.

Then when I didn't have sales they stop coming to train. Ended bad.

Guest

I started with United Labs in 1984. It is a great company to work for provided you have sales ability.

I imagine those people who are complaining do not have the ability to sell and are really looking for a job that pays them whether they produce or not. My family has been tremendously blessed by United Labs and I support them 100%.

Guest

As a customer for several years and I have known the local sales rep, for over 20 years. I have never been more pleased with both.

The products are excellent. They are not cheap, but it takes such a small amount, in the long run it cost less and saves time on labor cost.

I don't know exactly how much money the rep makes, but I am certain that it Iis in the $150K ballpark.

Too bad the guy missed a great opportunity, BUT, he would have to put in REAL work instead of excuses and blaming others (United) for his lack of success. More of the entitled entitled mentally that is so prevalent these days.

Charmian Iat

I was employed by United Labs and I have to say that this company has great products, but a very unprofessional management team. I am sure that some of my comments are going to be removed, but I can prove EVERYTHING I am going to say about this company.

First of all, they do not want to hear the truth about anything and turn a deaf ear to you when you tell them about problems you are having. When you do say anything that they don't want to hear, they respond in a very degrading, intimidating and disrespectful manner. They make promises that they do not intend to keep and will say anything to keep you as an employee.

I do agree with the comments about the sales "contract". It is not 9 pages long. However, there are several forms that you do have to sign when you become an employee. There is a sales agreement that covers what is expected of you. Then, there are a few forms that include the typical areas such as a receipt of a company manual, price book, company supplied ipad, etc.

Their training is pathetic at best. The listing of leads that they supply you with is nothing more than a printout from AOL, showing businesses in your area. It is up to you to qualify these leads and spend a lot of time driving around only to find out that you have to be an approved vendor for the company. Since a majority of these leads have their corporate headquarters in other states, you cannot do anything more than notify them (United Labs) of this information and ask that they do what is necessary to develop the relationship and become an approved vendor. Of course, when you supply them with all of the information, they do absolutely nothing.

Communications is another area of contention. Email is ignored and phone calls are never returned.

I read the comments made by "Dana" (her comment/reply is listed below under the user name of Pana999) and "Eric Frazier". The one thing they did not mention is that they are executive members of the company. Dana is the Vice President of Field Sales and Eric Frazier is the President of Sales. Of course they are going to try to put a positive light on the bad comments made about the company. Here again, these are the people who don't want to hear the truth. It's a shame because they really do have a great line of products that do provide solutions to many MRO issues.

By the way, if you look at Dana's LinkedIn profile, she DOES NOT have 20 years of experience in the specialty chemical industry! Either her Linkedin page is a lie, or her comment about having this much experience in this industry is a lie. Check it out for yourself. Of course, if Dana reads this, she will go in and re-create her employment history. Her full name is Dana Killmer. As far as I can tell, the only true comment is that she has been with United Labs for 3 years. Her page shows that she worked as a "professional cheerleader" from 1984 to 1986, a vice president for a chemical company from 2000 to 2007, CEO of a dating service in 2007, SVP of Sales for a wedding photography company from 2009 to 2010 and then Vice President of Sales for United Labs from 2008 to the present. Her profile shows that the chemical company she worked for was a $750M company, yet her comment below says it was an $800M company. Do the math! Her profile shows she has worked in the chemical industry for a little over 11 years. She is the only one who could have set up this profile, so it is very obvious that somewhere along the line, she is not being honest about herself. If you can't be honest about yourself, you can't be honest about anything else. Her credibility leaves a lot to be desired.

As far as her comments about starting your day by working from home and having the ability to set your own schedule, this is another false statement. I was told by a member of their field management team to stop calling possible customers from home and get out, drive to their office and make a sale. 99.99% of these possible customers do not want to meet on a cold call basis. If you don't have an appointment, you are out of luck.

Their sales goals are quite unrealistic. Yes, I am sure that if you devote 80 hours a week to the job, you can be successful. I am sure that there are some employees who are willing to devote this amount of time to the job, but what about their quality of life? There is more to life than working a huge amount of hours and not having the time to spend with your family.

The only positive thing I can say about United Labs (aside from the quality of their products) is that they have one of the best commission rates in the industry. Aside from this, I have found that they are a very unprofessional and treat you like you are expendable. Don't ask for help with a problem. You won't get it.

I have been a very successful sales rep for many years and have never worked for a company that is as bad as United Labs. The temptation of such a high commission rate blinded me. I wish I researched the company before I wasted my time trying to sell their products.

The executive branch of this company really needs to take an honest look at how things are being run. Instead of having their "favorite children" and supporting them, they need to take the time to help and properly train those who want to be successful. I have personally seen how they promise to train you and then after a few days of poor training, throw you to the wolves and turn their backs to you when you have questions or problems. I didn't accept their employment offer because I wanted to fail. Unfortunately, their management staff sets people up for failure.

If you are considering a position with this company, I would highly suggest that you consider something else.

Guest

You're just mad because you were fired, Josh ! Tell it like it is. You cannot be a druggy and a thief and expect to keep your job.

Guest

I have been dealing with United Labs Inc. for several years now and I have been extremely impressed with the salesman that covers my area.

I also think the company and there employees are nothing but all about professionalism, every situation where I've had a problem with any product, it was adressed and resolved promptly and at no charge. So in my opinion I don't know what this guy is talking about.

Guest

I'm from St. Charles, Mo not from Lousia, Ky

Guest

How much do they pay in training?

Guest

I think you most likely made a huge "BIG" mistake, this company is for REAL and you should have been smart enough to go to the interview and fond out for yourself instead of taking someone else s hearsay. So for curiosity's sake, are you making a 50K base salary with full benefits?

Was your annual income in excess of 165K?

Didn't think so, bet you have regrets now... Good lick but with your mentality and obvious decision making skills, he was right your not a good fit.

Guest

Simply the worst company to work. Management jokers(Dan, Eric, and Dana) will drive this company under.

Most people hate these guys. Be careful that if you go to work for them that you won't owe them money week after week.

If you have complaints as a worker or customers please post them. With an enough people, who knows.

Guest

I'm seeing a lot of complaints over the internet about this company. Got a interview but won't go because of too many complaints.

Guest

Nancy,

The comments on this site are really only from about 4 individuals that could not "cut it" in outside sales and rather than come to that realization and move on like most professionals they prefer to point fingers and place blame elsewhere. I have worked for United Labs for over six years and it is the best company I have ever worked for.

I have been in this industry 25 years and it allowed me to purchase a home and put two children thru college. United doesn't have a lot of negative press. Use the dating company Great Expectations for example as a comparable, they have over 100 negative comments on the web, we have about 10 and many are from the same individuals who "burned the prairie" on their way out the door. This site is truly questionable because it allows individuals to post anonymously.

If what they post is true, why don't they list their name? Additionally the company bio they have about us is not accurate. We have been in business since 1964, not 1994.

We are a 50 year old employee-owned reputable company. Go to your interview, you won't regret it.

Dana Killmer

United Labs, Inc.

Guest

Soon I will post email that you can send complaints or if you know illegal activity about this company.

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