Manufacturer: United Healthcare Category: Claims Clear all filters (14 of 14 reviews match)
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I HAVE BEEN ON UHC FOR SIX WEEKS YOU INSURANCE IS THE WORST NO WONDER NOONE WANTS TO DEAL WITH YOU PEOPLE.I CALLED AND AFTER BEING ON FOR TEN MIUTES I HUNG UP WHAT SORRY CUSTOMER SERVICE. NOW I HAVE TO MAIL MY BILLS IN TO YOUR WORTHLESS COMPANY ! VERIZON REALLY PUT THE SCREWS TO US !! MY NEXT CALL IS TO THE PRSIDENT OF UHC AND VERIZON . WHAT ELSE SHOULD I SAY ACCEPT I DISLIKE MY NEW INSURANCE NO PROBLEMS BEFORE AND IT WORKED GREAT .THAT THE...
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I have been a member of AARP and United Health Care, the sponsored provider for members.I have never had extraordinary service or benefits during my 5 + years of membership. However, I have had a very disturbing event, concerning United, for the past several weeks. Apparently, the high cost of blood thinners has caught up with United, and they surprised me with a $330.00 bill for my last prescription. This, after 5 years of expecting my usual...
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For all those who have complaints against UHC, please contact your state's Insurance Comissioner and Attorney General office and make an official complaint.I work for a doctor and we constantly get denied by this insurance UHC intends not to pay for services rendered, leaving patients to foot the bill. Services can be denied for a number of *** reasons that don't make sense. " procedure code does not match diagnosis code" meaning you saw your...
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United Healthcare Medical Claim Review

#986740
1.0
United Health Care is the worst insurance company. They denied a claim even when I was admitted to the hospital , the co-payment should have be waived when admitted . They said because I was not bleeding uncontrolably my claim was denied and have to paid $350. I was pregnant by that time and have contraccions at 6 moths. I'm still getting bills from this service. They are the Worst!!
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I canceled my ins.w/ united in July. They paid a claim in aug. I did not authorize it. They should have denied the claim because ins. was canceled. Now they are billing me for the month of aug. after ins. was canceled. They sent it to a collection agency. Just wrong. Imoral, No concern for the people they are supposed to be helping. This company is trying to get money they dont deserve. I will never use this company again & if you value your...
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1.1
I liked
  • People are polite but dont get any satisfaction
I didn't like
  • Billing was billed for a month of insurance after cancelation
#985097
My son had an accident....I do read my policy and did exactly what it instructed.I requested and received authorization to treat his teeth. They sent me approval letters with specific codes and authorization numbers. 6 months later my dentist and endodontist are calling me needing to get paid. They had submitted the claim three times and UHC gives nonsense excuses, like 'need itemized bill' , which was with the very first claim !! How do I go to...
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This company is the biggest scam around !I over payed 853.00 in my meds back in Jan 2016 .. started my claim in April 2016 . I've talked to 4 agents 2 supervisors .. and I get different story's from everyone .. I've been on the phone for hours at a time .. now as of today the finally story is ext 72424 stated I'm not getting any money back .., no one knows what anyone is doing ..I'm disable and live on a very low income ..
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I HAVE WORKED IN A DR'S OFFICE FOR OVER 25 YEARS.IN ALL OF THESE YEARS, I HAVE NEVER EXPERIENCED A MORE DISHONEST COMPANY. THEIR FAVORITE "TRICK" IS TO "LOSE OR HAVE NEVER RECEIVED A CLAIM" & THEIR PHONE REPS STATE TO REFILE. THEN THEY NEVER ACKNOWLEDGE GETTING A CLAIM UNTIL IT'S PAST THE TIMELY FILING LIMIT FOR CLAIM PAYMENT. WE COULD NEVER TAKE OUR PROBLEMS TO A LOCAL UHC REP BECAUSE THEY COULD NEVER KEEP ANYONE DOING THE JOB.THEY ALL QUIT...
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1.0
I didn't like
  • Lies and the run around
#895188
We got per-approval no another company that United Healthcare, eviCore that is contracted with I guess to review the medical necessity for MRI, X-Ray, and other medical image. The company tells United Heathcare/GEHA that the MRI or whatever was not necessary for me. Now the providers wants nearly $3,000.00, which my annual family deductible for GEHA/United Healthcare $2,000.00 after $700.00 co-pays. Wife the year had image done before her knee...
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DO NOT NOT NOT BUY SERVICE FROM THIS COMPANY THEY WILL TAKE U MONEY AND RUN THEY DENIED COVERAGE TO U CLAIMS TRY TO USED FOR FIRST TIME AND THEY DENIED A DOCTOR VISITS I PAY MORE FOR THIS PLAN THEN PAY DOCTOR OUT MY OWN POCKET A $150 visit I have to pay $90 still was denied call Customer service they ara useless They offer many services but You HAVE TO LOOK THE FINE PRINT HUNDREDS OF RULES DESIGN NOT TO PAY YOU CLAIM.......SO CLEVER....
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United Health Care first approved referral for diabetic dietary assessment, training, and assistance.The day of the, appointment they changed thier minds and recinded their approved referral. This after assurances that the appointment was covered. Apperantly after the recommendation of both my cardiologist and primary care physician, United Health Care's folks determined that this was a frivolous expenditure.They will however cover Viagra for...
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1.0
I didn't like
  • Tthe swapping of charge codes
  • Service
  • Approval being reversed at the time of the appointment
#853852