*** no

I have a recliner that needs repair, either a repair on the mechanical part, or new mechanism. No response!!

User's recommendation: Don't look for any help. Your wasting your time. Apparently they are not interested in customer service, only getting your money on the front end.

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ID
#3897315 Review #3897315 is a subjective opinion of poster.
Location
Morriston, Florida

The cushions on my 2 year old couch falling apart, would like to know where can I get a replacements

Art van went out of business, no way to figure this out, I need to find a contact with manufacturer who can put me in contact with the company contact
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ID
#3759939 Review #3759939 is a subjective opinion of poster.
Location
Louisville, Kentucky

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Broken couch

United Furniture Industries - Broken couch
United Furniture Industries - Broken couch
United Furniture Industries - Broken couch
The frame of the couch broken when sitting on it. Its popped on the bottom and on the top right hand side of the couch.
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ID
#3736272 Review #3736272 is a subjective opinion of poster.
Location
Boca Ciega, Florida
Cons
  • Cheaply made
Loss
$400
Preferred solution
Full refund

Reclining chairs

Received 2 recliners as gifts from our children.. Two worst chairs ever.. the foot rest has zippers to hold in stuffing. Nylon zippers at that. Both broke. No wood board to keep from push feet thru when opening recliner. My opinion they are not worth 100.00 dollars little lone 400.00. Will not recommend to others.
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ID
#3609552 Review #3609552 is a subjective opinion of poster.
Location
Davison, Michigan
Preferred solution
Let the company propose a solution

Questions

No problem i bought a old ceader chest that was built by the company yall bought out I was wanting info on the chest.thanx
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ID
#3539475 Review #3539475 is a subjective opinion of poster.
Location
Panama City, Florida
New Reviewer

Inferior product, that ripped the first time it was sat on

The lining made of cloth just gave away as soon as I sat down, it made a popping sound, and upon looking the couch over I discovered that the material had ripped not only into one spot but in many
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ID
#3098055 Review #3098055 is a subjective opinion of poster.
Location
Millbury, Massachusetts
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

Warranty inquirey

Update by user May 25, 2021

COMPLETE LACK OF ANY MORE CONTACT

Original review posted by user Apr 25, 2021
no response don't waste your time...........................................................................................

User's recommendation: don't bother.

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ID
#2520004 Review #2520004 is a subjective opinion of poster.
Location
Jasper, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
New Reviewer

No customer service

I found out how to contact them and got the part I needed for free

User's recommendation: buy another product.

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ID
#1825816 Review #1825816 is a subjective opinion of poster.
Location
New Market, North Carolina
Service
United Furniture Industries Customer Care
Preferred solution
looking for power spring for my simmons recliner made by your company u 600 model 3-way rocker recliner plush mocha

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