map-marker Dallas, Texas

Continental & United Airlines SUCK!!

We as a family booked 7 various trips in Jan for throughout the year 2011. So far ALL our flights were changed or cancelled and some of them without any notification!! Called the customer service and go lip service about how great their on time flight service is etc....will NEVER buy this airline tickets even after merger....their customer service is ridiculously poor/rude. I don't know what it is going to take for these airlines to understand that CUSTOMER SERVICE is critical part of them keeping their jobs!!!! So far I have ONLY found Southwest Airlines to be THE BEST in terms of on time departure and arrivals and also about their customer service....
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Airline Expert Talks

Airlines making masks optional | How to travel safely this season?

May 25, 2020

Is it safe to not wear a mask on a plane? Jamie Larounis, a travel expert with The Forward Cabin, explains the new mask-optional policy, its impact on airlines and passengers, and whether COVID testing is required.

Jamie Larounis
Jamie Larounis

Jamie Larounis is a travel industry analyst with the Upgraded Points who shares tips on hotels, airlines, trains, and loyalty programs.

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