Manufacturer: Unique Insurance Company Category: Claims Clear all filters (11 of 11 reviews match)
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On April -5, I was rear ended by one of Unique's insured.Today is May 23 and my car is still not fixed. The beginning of the process was a lot of miscommunication on their part. First we were told to go get our own estimates because they did not have an adjuster that...
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Unique Insurance Company Auto Claim
#1050894
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We have been waiting two weeks for an estimate on our 2009 mailibu they were also suppose to fax papers over for a rental.have not heard anything as of yet . We keep getting voice mails and you're right if you do get some one on the phone its over a forty - five minute...
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Unique Insurance Company Auto Claim
#973194
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Claims are very rude and never call you back.They refuse to give you even half the fair market value. We have a vehicle thats worth over $3,000 fair market $2,100 they want to give us $700. They refuse to even be reasonsonable. It took over amonth for there first...
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1.0
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Unique Insurance Company Auto Claim
#948141
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Unique Insurance Company Auto Claim Review

#973262
Worst company ever no call back put on hold get hung up on rude customer service call all the way to vice president of claims no call back from her either would not recommend tjis insurance company to any one pissed off claiment
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Unique Insurance Company Auto Claim Review

#877293
1.2
My car was stolen on may 2, 2016 . unique insurance company do not want to pay for the car because the keys where in the car. The man who stole the car was arrested and i went to court . now unique dont want to pay because the man jumpe in the car and crash on the exspress way
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I share the same experiences others have reported from Unique Insurance Company. They make it difficult to talk to anyone and they do not process undisputed claims in a timely, professional manner. Three weeks ago their insured struck my parked car. These is not...
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1.0
Product
Unique Insurance Company Auto Claim
#915707
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I see now that i have to switch insurance companies because my experience with unique is ridiculous.I had a car accident and they towed my car to their so called shops and it has been 6 weeks and my car still isnt fixed! They took a month before they gave the approval...
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Anonymous
Agreed

Another driver who was insured by Unique Insurance hit my car while it was parked. That was in August. Unique has accepted responsibility, but they tried to get me to sett...

Anonymous
Anonymous

This is so true worst company ever

Product
Unique Insurance Company Auto Claim
#913815
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Where do I have to start!no wonder why you guys are so cheap. I have been involved a car accident lately which it was a hit and run. My vehicle was total damage and I have been waited a phone call from unique insurance about the my car damage and their estimation for...
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1.4
Product
Unique Insurance Company Auto Claim
I didn't like
  • No communication adn no way to reach claims dept
#912798
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My SUV was hit by their insured on 5/30/16.It's like pulling teeth to get someone on the phone and when you finally get a rep they act like you are bothering them. It's 8/2/16 and I still have not received payment. Each time I call I get a different response on when my...
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1.0
Product
Unique Insurance Company Auto Claim
#893148
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On May 26th, 2016, a driver who is insured by Unique Insurance hit the driver front fender and broke my driver mirror which shock impacts negatively on the driver door glass of my 2011 Nissan Rogue.After receiving my report claim number 16ILP0013456 from Unique...
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Anonymous
Anonymous

I filed a claim with Unique Auto 7 weeks ago and received my claim number. Havent heard from them since. I have been calling and emailing. Its nearly impossible to get a rep o...

1.0
Product
Unique Insurance Company Auto Claim
I didn't like
  • No return calls or emails
#859264
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This is ridiculous this company takes no pride in customer service, even worse if you are customer who has their insurance, it seems like you have to write a bad review to get a response.Filed claim April 29th it is now May 30th. My car is at one of their quote on...
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1.3
Product
Unique Insurance Company Auto Claim
I didn't like
  • No paper work sating claim is approved and amount
  • Customer service
  • No communication adn no way to reach claims dept
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