
Unique Carpets
Unique Carpets Overview
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Pros: One of the only companies that offers wool carpeting.
Cons: Very poor customer service.
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Verified ReviewerIf you want any customer service, do not use this company.
After the carpet was installed for only 10 months, I had a problem and called for help. My call was never returned.
After 3 months I sent a certified letter, return receipt requested. I still heard nothing.
40 days later I telephoned the company and was told, "Sorry. No warranty." What poor, poor customer service.
- One of the only companies that offers wool carpeting
- Very poor customer service
Preferred solution: Let the company propose a solution
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