Unique Carpets
Unique Carpets Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative: customers praise Unique Carpets for offering wool carpeting but report unresolved warranty issues and unresponsive support in recent Unique Carpets reviews.
Positive Feedback
Customers value that Unique Carpets sells wool carpet options not widely available elsewhere.
Negative Feedback / Risk Areas
- Repeated reports of poor customer service and unreturned calls.
- Warranty claims allegedly denied after installation with no follow-up.
- Examples cited in Unique Carpets customer complaints show slow or no responses to certified letters and phone inquiries.
Key Takeaways for Future Customers
- Expect limited product selection strength in wool options but verify warranty terms before purchase.
- Document communications and be prepared for slow customer service when arranging installation or claims.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Overall sentiment is negative: customers praise Unique Carpets for offering wool carpeting but report unresolved warranty issues and unresponsive support in recent Unique Carpets reviews.
Positive Feedback
Customers value that Unique Carpets sells wool carpet options not widely available elsewhere.
Negative Feedback / Risk Areas
- Repeated reports of poor customer service and unreturned calls.
- Warranty claims allegedly denied after installation with no follow-up.
- Examples cited in Unique Carpets customer complaints show slow or no responses to certified letters and phone inquiries.
Key Takeaways for Future Customers
- Expect limited product selection strength in wool options but verify warranty terms before purchase.
- Document communications and be prepared for slow customer service when arranging installation or claims.
Turn one complaint into a collective action
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
If you want any customer service, do not use this company.
- - Carpet failed after 10 months, calls were not returned.
- - After 3 months, a certified letter was sent; 40 days later, no warranty.
After the carpet was installed for only 10 months, I had a problem and called for help. My call was never returned.
After 3 months I sent a certified letter, return receipt requested. I still heard nothing.
40 days later I telephoned the company and was told, "Sorry. No warranty." What poor, poor customer service.
- One of the only companies that offers wool carpeting
- Very poor customer service
Preferred solution: Let the company propose a solution
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