Union Plumbing
Union Plumbing Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Union Plumbing reviews show a 1.2 star rating from 1 customer; consumers are mostly dissatisfied with customer service, turnaround time, and report a high price level.
Key Takeaways for Future Customers
- Expect slow scheduling and long turnaround time when booking plumbing service.
- Confirm model, color, and Gallons Per Flush before installation to avoid mismatches.
- Watch for extra charges such as an installation fee and ask about billing up front.
Negative Feedback / Risk Areas
- Poor communication between schedulers and technicians leading to errors.
- Customer complaints about incorrect fixtures and clogging after replacement.
- Concerns about unexpected installation fees and billing clarity.
Positive Feedback
The review notes technician attendance and completion of the job despite issues.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Union Plumbing reviews show a 1.2 star rating from 1 customer; consumers are mostly dissatisfied with customer service, turnaround time, and report a high price level.
Key Takeaways for Future Customers
- Expect slow scheduling and long turnaround time when booking plumbing service.
- Confirm model, color, and Gallons Per Flush before installation to avoid mismatches.
- Watch for extra charges such as an installation fee and ask about billing up front.
Negative Feedback / Risk Areas
- Poor communication between schedulers and technicians leading to errors.
- Customer complaints about incorrect fixtures and clogging after replacement.
- Concerns about unexpected installation fees and billing clarity.
Positive Feedback
The review notes technician attendance and completion of the job despite issues.
Turn one complaint into a collective action
Las Vegas, Nevada
Union Plumbing - Plumbing Service Review from Las Vegas, Nevada
Do not use Union Plumbing for anything!! If your home warranty company gives them as a choice get another company.
I had a toilet replaced under my home warranty yesterday. It took from Friday to Friday for this to get done partly because I wanted to replace it with the same color Biscuit with an elongated bowl. After much frustration I decided to go with a white toilet with an elongated bowl but insisted on 1.6 GPF (Gallons Per Flush) due to an elderly man using this replacement. I advised both office gals Leslie & Kayla what I needed two times EACH!
Glacier Bay has a 2-piece 1.1 GPF/1.6 GPF High Efficiency Dual Flush Elongated Toilet in Biscuit for $149 at Home Depot however Union Plumbing wanted to use one of several plumbing supply house places where they obtain a discount for being a licensed plumbing company. I also found a Regent Dual-Flush toilet elongate bowl 1.6 GPF button on top in white of biscuit $229.95 Keith arrived 6/9/17 with a small white non elongated bowl with the minimal GPF on 1.2 & the first time it was used 1 day later the toilet became plugged!!!! He also tried to charge me an installation fee which I paid the day before. The manager's name is James & I hope he sees this as there is little communication between the schedulers & the plumbers doing the calls.
Plumbers are referred to as technicians. My previous husband was a plumbing contractor for many years in Thousand Oaks, CA & I worked in his office for 12 years & do not consider myself ignorant when it comes to these types of plumbing issues
- Communication issues
Preferred solution: Get the correct toilet in here as previously requested.
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