Union House
Is this your business?
2
TOTAL REVIEWS
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Tom E Qsw
Mount Pleasant Mills, Pennsylvania
You lost a customer
I pride myself by dressing 100% American made and union made. I recently ordered $193.00 of clothing. I never received my order. Union house did nothing to help me. They lost a long time customer. Tom Edgcumbe Ibew Lu 654
1 comment
rambler W
Kingston, Tennessee
Careful of www.unionlabel.com
I do believe in supporting American workers. I believe in "Made in The USA" and "Union Made". Everything I wear is Made in America and Union Made. I support retailers who handle these items exclusively, so I do most of my shopping on line. This brings me to the point, be careful of www.unionlabel.com. I am not trying to instigate a boycott or anything of that nature. I ordered 3 pr. of Union Line carpenter jeans and they sent them to the wrong address. It took quite a while to get this mess straightened out, because they wanted to recover those 3 pr before they made my order right. I think they were trying to figure a way not send me the jeans, but I had a confirmation email from them clearly stating the delivery address, also a copy of the shipping label from UPS. Finally, I got my jeans. Then I placed an order for 3 pr. of the Union Line five pocket jeans. All 3 pr of jeans were marked my size 40x32, but one pair was to small. I said nothing about this because a brother on the job bought from me. Then I ordered a single pair of these jeans, 40x32 they were also a size to small. I sent them back this time explaining the problem. I received a pair today and they are a size to small. I have ordered six pair of jeans and five fit perfectly. I called and told them about it and the man talked to me like I am an ***, "Sir, we don't manufacture them here." My point to him was he might want to contact the manufacturer, someone is tagging some of these the wrong size. They have a heckuva deal if you buy 3 pr. just hasn't been a very good deal for me.
Reason of review:
Problem with delivery
5 comments
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Union House
TOM HAS ORDERED FROM US TWO TIMES, FIRST TIME IN 2018 AND THE SECOND TIME IN 2019 THE ORDER WHICH HE THINKS WAS STOLEN FROM HIS PORCH WE ASSISTED TOM IN TRACKING AND VERIFYING DELIVERY UPS SHOWS TOM'S ORDER WAS DELIVERED TO HIS HOUSE VIA UPS, IN HIS OWN WORDS HE EMAILED AND SAID "Max Thanks for getting back to me so quickly. I did not receive my order and think I may have been a victim of porch pirates as we call them around here.
I will check with UPS and my credit card company to see what they can do." HE STATED IN THE EMAIL ABOVE AFTER THAT THEY HAVE AN ISSUE WITH THEFT FROM PORCHES, FROM PORCH PIRATES WE CANNOT BE RESPONABLE FOR THEFT ONCE THE PACKAGE WAS DELIVERED, ESPECIALLY IF THE CUSTOMER WAS AWARE OF THEFT ISSUES. IF THE CUSTOMER IS IN AN AREA AND ADMITS & KNOWS THAT THE AREA HAS A LOT OF THEFT AND CRIME OF THIS NATURE PERHAPS IT WOULD BE A GOOD IDEA TO HAVE THE PACKAGE DELIVERED REQUIRING A SIGNATURE OR TO A NEIGHBORS HOUSE THAT IS HOME TO ACCEPT DELIVERY HERE IS PROOF OF DELIVERY Dear Customer, This notice serves as proof of delivery for the shipment listed below.
Weight 9.00 LBS Service UPS Ground Shipped / Billed On 11/26/2018 Delivered On 11/30/2018 11:08 A.M. Delivered To WEST CHESTER, PA , US Received By DRIVER RELEASE Left At Front Door