Unified Bank
Unified Bank Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Unified Bank has a 5.0 star rating based on 1 customer review and a 100% positive rating distribution; consumers are mostly satisfied.
Positive Feedback
Customer interaction with the Colerain branch led to initial assurances about CD options and renewal, reflecting attentive front‑line staff in that instance.
Negative Feedback / Risk Areas
- Reports in Unified Bank reviews note unexpected CD rollover outcomes and lack of clear disclosure about rollover rates.
- Unified Bank customer complaints highlight miscommunication from customer service about rates and penalty implications.
Key Takeaways for Future Customers
- Confirm CD renewal rates in writing and verify online after rollover.
- Ask explicitly about penalties and written confirmation from the branch before relying on verbal assurances.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Unified Bank has a 5.0 star rating based on 1 customer review and a 100% positive rating distribution; consumers are mostly satisfied.
Positive Feedback
Customer interaction with the Colerain branch led to initial assurances about CD options and renewal, reflecting attentive front‑line staff in that instance.
Negative Feedback / Risk Areas
- Reports in Unified Bank reviews note unexpected CD rollover outcomes and lack of clear disclosure about rollover rates.
- Unified Bank customer complaints highlight miscommunication from customer service about rates and penalty implications.
Key Takeaways for Future Customers
- Confirm CD renewal rates in writing and verify online after rollover.
- Ask explicitly about penalties and written confirmation from the branch before relying on verbal assurances.
Turn one complaint into a collective action
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Verified Reviewer
Resolved: Dissappointing CD renewal
- - Janell Smallwood, treasurer for Harrisville OH Methodist Church, oversees $207k+ in CDs.
- - She was told CD at 3.92% could roll over; online shows 0.81%.
Company fixed the issue and I have been provided with product replacement.
Unexpectedly, I checked my CDs online on 3/04/25 and discovered that the two CDs were listed at only a .81% rate. The next day, I contacted the bank and was informed that when a CD is rolled over, it receives the lowest interest rate. I was taken aback as I had not been told that when I initially called to ask about the rate.
I protested that this seemed unacceptable, questioning what if I wanted to switch it out for the higher rate. I was informed that I would incur a penalty for early withdrawal. I am astounded that this occurred. Is there any recourse?
I, Janell Smallwood, am treasure for the Harrisville Ohio Methodist Church. We have over $207,000 in CDs with Unified, saved for a new church addition. Thank you.
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Leave the church or any business out of it. No need to list plans/reasons for the CDs.