Skip to content
Undersun Fitness

Undersun Fitness Reviews

www.undersunfitness.com
What is your customer experience with Undersun Fitness?

Undersun Fitness Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Undersun Fitness has a 2.0 star rating from 1 review and a 100% unfavorable distribution. Consumers note a quality product and exercise videos but report bad customer service, slow responses, failure to uphold warranty, high price level, and no phone support.

Positive Feedback

Undersun Fitness reviews highlight quality bands and helpful exercise videos as the main benefits.

Negative Feedback / Risk Areas

  • Undersun Fitness customer complaints center on unresponsive customer service and warranty failures.
  • Billing practices are cited as problematic and the price level is considered high.
  • No phone support is available, delaying issue resolution.

Key Takeaways for Future Customers

  • Confirm warranty terms and expected response times before buying.
  • Verify billing, refund policies, and any auto-ship or membership commitments.
  • Expect limited phone support and plan accordingly.
View full overview ›

Media from reviews

Undersun Fitness - Failure to uphold Product Warranty
View all media ›

Turn one complaint into a collective action

PC collective complaint

A Collective Complaint helps you unite consumers dealing with the same issue, such as wrong charges, unexpected fees, damaged items, or misleading promises. It goes beyond a single review by growing stronger with every signature, making it harder to ignore. Once you reach 20 supporters, we’ll send it to the company to encourage a response.

Start Collective Complaint
smith j Tlk

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Failure to uphold Product Warranty

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Undersun Fitness - Failure to uphold Product Warranty
Contains 1 confidential file for company representatives

The company does not respond to customer requests in a timely manner, and fails to uphold their warranty. They do not accept telephone calls.

Pros:
  • Quality product
Cons:
  • Bad customer service

Preferred solution: Replacement product as it is under warranty

User's recommendation: Great bands, and exercise videos. But they do not have a good customer service and they do not fulfill their warranty obligation.

View full review

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content
  • PissedConsumer is on the Inc. 5000 list

For more information read Blog article