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Failure to uphold Product Warranty

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Undersun Fitness - Failure to uphold Product Warranty
Undersun Fitness - Failure to uphold Product Warranty - Image 2

The company does not respond to customer requests in a timely manner, and fails to uphold their warranty. They do not accept telephone calls.

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Pros:
  • Quality product
Cons:
  • Bad customer service

Preferred solution: Replacement product as it is under warranty

User's recommendation: Great bands, and exercise videos. But they do not have a good customer service and they do not fulfill their warranty obligation.

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