Asking Customers to Become Victims of Idenity Theft

I purchased tickets to both Disney World and Sea World today from www.undercovertourist.com. Shortly after placing my order, I received an email stating that my order had been flagged for security reasons and that I would need to send in a copy of my drivers license. I hesitantly did so, however I then received another email requesting that I send in a copy of my credit card as well. When I called to see what the heck was going on and explain that I am not comfortable emailing a copy of my credit card, the girl that I spoke with was incredibly short, non-friendly, refused to explain why my order had been flagged and said that if I couldn't send in the "required" information then she would have to cancel my order. All I was trying to do was buy tickets for my family vacation. My photo ID should have sufficed to verify my identity. Asking customers to email a copy of their credit card is reckless. I most definitely will not purchase from this website again and will be sure no one else in my family does either.
View full review
ID
#922351 Review #922351 is a subjective opinion of poster.
Location
Taunton, England
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article