Uncrate
Uncrate Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Uncrate has a 1.3 star rating from 5 reviews and overall customer sentiment is negative with most consumers dissatisfied.
Positive Feedback
Some buyers received orders, but positive mentions are minimal and overshadowed by service issues in Uncrate reviews.
Negative Feedback / Risk Areas
- Customers report poor customer service and no reachable support or phone help.
- Frequent complaints about hidden fees and billing for duties and taxes added at delivery.
- Returns blocked as final sale and many requests for refund remain unresolved.
Key Takeaways for Future Customers
- Expect negative experiences cited in Uncrate customer complaints; consider alternatives before ordering.
- Check tax, duty, and return policies closely to avoid unexpected charges.
- Avoid purchases you may need to return due to reports of final sale and poor dispute resolution.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
Uncrate has a 1.3 star rating from 5 reviews and overall customer sentiment is negative with most consumers dissatisfied.
Positive Feedback
Some buyers received orders, but positive mentions are minimal and overshadowed by service issues in Uncrate reviews.
Negative Feedback / Risk Areas
- Customers report poor customer service and no reachable support or phone help.
- Frequent complaints about hidden fees and billing for duties and taxes added at delivery.
- Returns blocked as final sale and many requests for refund remain unresolved.
Key Takeaways for Future Customers
- Expect negative experiences cited in Uncrate customer complaints; consider alternatives before ordering.
- Check tax, duty, and return policies closely to avoid unexpected charges.
- Avoid purchases you may need to return due to reports of final sale and poor dispute resolution.
Media from reviews
Turn one complaint into a collective action
Grays, England
Cheating Crooks
- - Duties and taxes are hidden in delivery fees.
- - Charged £141 in taxes and charges for shoes; support was unhelpful and directed me to the fine print.
Uncrate hides duties and taxes in delivery fees information. I was hit with £141 in taxes, duties, and additional charges when I bought shoes from Uncrate.
They were most unhelpful in resolving my problem and directed me to the fine print. Very disappointing experience.
- Cheating crooks
Preferred solution: Full refund
User's recommendation: Buy from another retailer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed customer service
They keep sending an e-mail to request if everything has been resolved. It is a scam .there is no one on the other end.
No customer service phone at all.no way to resolve issues. Scam website
Preferred solution: Full refund
User's recommendation: Do not do business with this company
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNeed customer service
- - Ordered Lego products; final-sale status not stated.
- - Cannot return; items are overpriced.
- - Requested to speak with a rep; no response.
Ordered lego products never said it is final sale. Cannot return extremely overpriced.
Sent request to speak with someone and no return response.
Fraudulent and phony ! Will never do business again with this company!
Preferred solution: Full refund
User's recommendation: Poor response
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever said it was final sale and its legos. And when you try to return it says final sale does not allow it. Will never purchase another item!
Cannot get a response from anyone! This is a scam!
Terrible cannot be contacted with a human being! Just reroutes your complaint. So frustrating and disappointing!
User's recommendation: Do not order anything from this company
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: I have not received my orders gasoline gang chain commando Ripple Faulkner
Company fixed the issue and I have been provided with product or service ordered. I have not received the items yet or a email and received two items one word one didn’t know return information.
By refilling my order that was placed in charge for a Jerry can green in color commando team ball opener ripple thank you that will resolve it
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