New Reviewer

Cheating

1.5
On 8/6/19 we bought $12 cheesecake at Uncle Tetsu store at 598 Bay St Toronto ON and was given $3 change out of $20 bill. I did not notice this “error” right away since I’m not familiar with Canadian coins, but returned back to the store 3 min later. We were made to wait for the manager for 5 min. The manager did not show up, but called the girl who gave the wrong change to tell me that I should have counted my change right away and not come back a few minutes later. We were not reimbursed and left in disgust. It was the only bad experience we had in the otherwise perfect visit to Toronto. Shame on you Uncle Tetso !
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Comment
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ID
#1615121 Review #1615121 is a subjective opinion of poster.
Service
Uncle Tetsus Japanese Cheesecake Canada Customer Care
Pros
  • Good product
Cons
  • Dishonesty
Reason of review
Poor customer service
Loss
$5
Preferred solution
Let the company propose a solution

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