Betina Bgr

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| map-marker Chapel Hill, North Carolina


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Updated by user Mar 14, 2018

We haven't gotten any new information from UNC School of Dentistry as of today 03/14/2018. My daughter has had two appointments with other doctors since this failed surgery and she has another this week to see if she has healed enough to have the surgery done over.

We are scheduled for the surgery to be soon and hopefully we will have a better result this time. The new doctor has assured us that he will guarantee that the surgery will be done correctly this time and will stand behind his work for no extra charges until it is.

Of course it is going to cost almost 3 times more but that's what we should have done the first time. As the old saying goes I guess you get what you pay for.

Updated by user Feb 13, 2018

As you can see in the new updated photo the tissue that was taken from the roof of my daughters mouth and sewed to the gum line is completely gone. The surgery failed to say the least.

Original review Feb 12, 2018
A NIGHTMARE for my 12 year old daughter at this facility. My daughter needed periodontal skin graft surgery so we had it done at the UNC School of dentistry hoping to save money but also hoping for a good result. We got neither. The surgery took place on Thursday 02/08/2018. The packing that holds the tissue in place fell out before we got to our vehicle. The stitches started falling out the very first day. The protective netting covering the roof of her mouth fell off on day one. The stitches holding the removed tissue to her gum line had all fallen out by day three along with the tissue. We contacted the doctor that performed the surgery by phone on Sunday 02/11/2018 informing her of this situation. We also sent her pictures of the failed surgery. She accepted no responsibility for this failure and attempted to blame it on our daughter. We were refused a refund so now we are out all this money for the surgery and have to pay to have it done elsewhere by a more competent doctor. PLEASE DO NOT TAKE YOUR CHILD HERE FOR SURGERY. YOU WILL REGRET IT.
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Preferred solution: Full refund

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