UNC REX Healthcare
UNC REX Healthcare Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
UNC REX Healthcare has a 1.7 star rating from 1 review with 100% unfavorable feedback; consumers are mostly dissatisfied and cite high prices and poor service.
Positive Feedback
No positive aspects are highlighted in the available UNC REX Healthcare reviews.
Negative Feedback / Risk Areas
- Repeated customer complaints about unclear billing and a disputed $475 emergency charge.
- Reports of poor customer service and allegations of deceptive business practices.
- Complaints that costs for procedures are not disclosed upfront.
Key Takeaways for Future Customers
- Check bills closely and request itemized charges if you face unexpected fees.
- Document interactions and confirm financial assistance eligibility in writing.
- Consider other providers if transparent pricing and reliable customer service are priorities.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
UNC REX Healthcare has a 1.7 star rating from 1 review with 100% unfavorable feedback; consumers are mostly dissatisfied and cite high prices and poor service.
Positive Feedback
No positive aspects are highlighted in the available UNC REX Healthcare reviews.
Negative Feedback / Risk Areas
- Repeated customer complaints about unclear billing and a disputed $475 emergency charge.
- Reports of poor customer service and allegations of deceptive business practices.
- Complaints that costs for procedures are not disclosed upfront.
Key Takeaways for Future Customers
- Check bills closely and request itemized charges if you face unexpected fees.
- Document interactions and confirm financial assistance eligibility in writing.
- Consider other providers if transparent pricing and reliable customer service are priorities.
Media from reviews
Charlotte, North Carolina
Billing dispute
- - Disputes a $475 ER charge for Sept 12, 2025.
- - No physician evaluation or services provided.
- - Paid $35 emergency fee; requests review and hold.
I wasn't attended in the emergency room, I left there and went to the Unc hospital to dispute this undue bill
name is Golda Nely Guimarães Pimenta, and I am writing to formally dispute a $475
physician charge related to my Emergency Room visit on September 12, 2025.
On that date, I went to the ER only to ask a question regarding a scheduled appointment I had
for 9:00 a.m. I was not evaluated by a physician, I did not receive medical treatment, no
examination was performed, and no services were rendered.
I was simply instructed to leave.
Additionally, I have official documentation confirming that I am approved for 100% UNC
Financial Assistance coverage. I also paid the required $35 emergency fee at the time of visit.
Since no physician services were provided, I respectfully request:
1. A full review of this charge
2. An itemized bill with CPT codes and documentation of any services allegedly rendered
3.
Immediate placement of this account on hold during the investigation
4. Removal of this $475 charge if no medical evaluation was performed
Please provide written confirmation once this matter has been reviewed.
Thank you for your prompt attention to this issue.
Sincerely,
Golda Nely Guimarães Pimenta
User's recommendation: I wasn't attended in the emergency room, I left there and went to the Unc hospital to dispute this undue bill
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDeceptive business practices
- - UNC Health engages in deceptive business practices.
- - Costs aren't disclosed upfront for elective procedures.
- - Reviewer says to choose another provider.
AVOID AT ALL COST!!!
UNC Health engages in deceptive business practices, does not make their costs known upfront for elective, low-priority procedures and tests, and then tries to stick you with the bill afterwards.
CHOOSE ANY OTHER PROVIDER!!!
Preferred solution: Price reduction
User's recommendation: Avoid at all costs.
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Have you report it to any support team?
None of your attached pics show any September 12 visit. And why would you pay $35 for asking a question?
Their website has a $200 to $1000 fee if you registered in any way. What exactly was the question?
I have the same issue and have worked for hours trying to fix.Only AI help and no real customer service.