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Unbindgear

Unbindgear Reviews

unbindgear.com
What is your customer experience with Unbindgear?

Unbindgear Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Unbindgear has a 1.0 star rating from 5 customer reviews and consumers are mostly dissatisfied.

Key Takeaways for Future Customers

  • Unbindgear reviews warn of misleading advertising and product mismatch.
  • Expect slow or missing shipping and unresponsive customer service when seeking refunds.
  • Watch for automatic upgrades and billing issues; contact attempts often go unanswered.

Negative Feedback / Risk Areas

  • Repeated customer complaints about false advertising and bait and switch.
  • Terrible customer service, unresponsive to emails and calls.
  • Items not shipped, refund and return problems.

Positive Feedback

Some reviews note the product itself was acceptable when it matched expectations.

View full overview ›

Media from reviews

Unbindgear - Haven't received the item I purchased a month ago
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Show reviews that mention
lighter torch customer products butane customer service butane lighter service item emails
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Resolved
SHARON g Ckd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Roslyn, New York

Resolved: Fed Up! Company ghosted me

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Updated by user Aug 05, 2026

Company fixed the issue and I have been provided with full refund. Was told to keep product and they refunded my money due to the lack of customer service I receive. They’re not good with customer service at all.

Original review Jul 21, 2026

I tried to cancel my order within seconds of ordering in error- they shipped it and won't respond to me need to return. They are completely ghosting me and unresponsive.

I have emailed many times and no response.

Terrible customer service

BEWARE!!! DO NOT BUY FROM THIS COMPANY

Loss:
$144
Pros:
  • Product
Cons:
  • Customer service is terrible

Preferred solution: Full refund

User's recommendation: DO NOT BUY FROMT HIS COMPANY

View full review
Bill H Emr

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

TOTAL BAIT AND SWITCH, MISLEADING ADVERTISING

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AI Highlights
  • - Reviewer says the company misrepresents products, is hard to reach, and Tesla coil lighter is a cheap butane lighter; urges complaints to Wyoming AG.

SCAM ALERT !!!

This "company" is a total SHAM and FRAUD. They MISREPRESENT the products they are selling, and it is impossible to reach them. THEY WILL NEVER ANSWER THE PHONE AND THE TEXT LINK WILL NEVER WORK EITHER !!!

I am going to file a complaint with the Wyoming Attorney Generals office. I suggest you ALL file complaints with the WYOMING ATTORNEY GENERALS' OFFICE for:

The Unbind Gear company

312 2nd St, #2683

Casper Wyoming, 82601

Company phone# 1-88*-***-****

File your complaints FOR THE FOLLOWING REASONS:

This all falls under "Misleading Advertising and Bait and Switch.

The awesome torch lighter they advertised as using some kind of tesla coil technology was just a *** cheap butane lighter. THIS IS A SCAM !! STAY AWAY FROM THIS COMPANY !!!

Loss:
$110
Cons:
  • Scam products bait and switch misleading advertising

Preferred solution: Full refund

User's recommendation: STAY AWAY

View full review
QUE L Uhe

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Eugene, Oregon

Haven't received the item I purchased a month ago

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AI Highlights
  • - No shipping receipt; emails promise shipping dates but provide no proof.
  • - Calls unanswered; wants a refund.
Unbindgear - Haven't received the item I purchased a month ago

Upon purchasing the "carbon fiber torch" they have been responding to my emails with different shipping dates but I haven't received shipping receipt. Atleast contacted them over 5 times through email and each time just told me they will ship it in a day or so...

never providing proof only excuses. Upon calling the customer service #, not once has someone answered the call.

Frustrated just want a refund. Not sure what steps to take now.

Loss:
$44
Cons:
  • No proof of shipping
  • Lack of customer service
  • No shipping number given

Preferred solution: Deliver product or service ordered

User's recommendation: Don't purchase any items from company.

View full review
Zach H Kdm

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Frankfurt, Hesse

Lies and crap

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AI Highlights
  • - Video showed Tesla coil lighter melting steel and lighting wood without gas.
  • - Spent $78 on a lighter that isn’t electric or rechargeable.

Video showed Tesla coil lighter. Melting steel, lighting wood, and not having to run on gas looked awesome. Got sent a butane lighter that feels like dollar store quality. Not electric or rechargeable. Spent $78 on a lighter weaker than a Bic. I ordered the upgraded version. The original version was probably a book of matches. Didn't come with gas, obviously, so I can't even review the flame, but the quality is so *** I'm afraid it'll blow up in my hand.

Oh! But wait! The mystery prize is great. The tube holding God knows what made my day.

Found the same lighter priced at $17 on Amazon. But buying the cheap dollar lighters at a gas station would be better quality than this garbage!

Lesson learned.

Loss:
$78
Cons:
  • False advertisment

Preferred solution: I want what was advertised. Not what was given.

User's recommendation: Do not buy from this company. Scammers.

View full review
Anonymous
map-marker Charlotte, North Carolina

Poor customer service

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I sent 12 emails to customer service and never heard back. I called 4 times and stayed on hold for 20 minutes and never reached a person.

I am returning my items and will never use this company again.

User's recommendation: stay away

View full review
Jennifer M Hrn

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

Product isn't what I ordered. I tried to cancel the cheap lighter and it wouldn't let me unselect the upgrade they automatically upgrade for you. Thieves. Do not buy from here. It is not a plasma cutt

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AI Highlights
  • - The item sent isn't what I ordered; it's a lighter, not a plasma cutter.
  • - They auto-upgraded me and misrepresented products with others' pictures.

They stole my money and sent me junk. The product isn't what I ordered.

I tried to cancel the cheap lighter, and it wouldn't let me unselect the upgrade they automatically upgrade for you. Thieves. Do not buy from here.

It is not a plasma cutter. They falsely advertise by using someone else's pictures of authentic products and ship a butane lighter.

Loss:
$156
Cons:
  • I wanted the plasma cutter not them upgrade me to a butane lighter the real plasma cutter torch has usb plug in for recharging

User's recommendation: Don't buy from here

View full review
Allister Mts
map-marker Houston, Texas

Item did not ship

It's been 15 days item has not shipped, and I can't get any response. I bought these items for my son's birthday, and they still have not sent it. As a company do the right thing if you offer someone an item in a certain amount of time than do what you said no trustworthy people in the world any more it sucks.

User's recommendation: Do not buy here

View full review
Anonymous
map-marker Boonville, Indiana

They falsely advertise their products

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I ordered their lighter that works with Tesla technology no butain and they send me these *** standard torch lighter that I all ready have they couldnt even exchange it out for the correct lighter they said 3 party error no *** its their falt they should send out the correct light and send a call tag to pick up these wrong lighters I souldnt have to pay shipping back on their mistake

Don't buy from them you won't get what you ordeted

User's recommendation: Don't buy from them

View full review

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