New Reviewer

Complaint for important amount charged

I have been charged of 1193,45 USD on February 25th, 2020 (during the night of 24th to 25th). I never bought or ordered to UMG Travel. My bank (in France) just told me than the payment with my credit card is authorized and cannot be refound. I would like UMG Travel to cancel the order placed by the hacker and give me back my money. Thanks in advance. Dominique BERAUD - jm.beraud@***.fr
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ID
#1803688 Review #1803688 is a subjective opinion of poster.
Loss
$1193
Preferred solution
Full refund

Other Product Review

Getting charged for something i did not ask for unauthorized charges and i want the money back now
View full review
ID
#718851 Review #718851 is a subjective opinion of poster.
Location
Watertown, Massachusetts
Reason of review
Problems with payment

Umg Travel Charge Review

Making unauthorized charges for months so not cool. Who the heck does that??
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ID
#693070 Review #693070 is a subjective opinion of poster.
Location
Redondo Beach, California
Reason of review
Pricing issue

Charges that were charged to my wifes card that were not authorized

I happened to be looking at my wifes capital one statement and noticed a charge for $14.95 from UMG EDGE And UMG Travel. I asked my wife and she knew nothing about the charges. I looked back on her statements and found the $14.95 charge for Edge started in May of 2011. The charge for UMG Travel started in January of 2012. My Wife never authorized these charges We called UMG and they Cancelled A subscription ( That was never authorized) and gave us a refund for Edge and Travel of $14.95 for each. This was before I found the previous charges. We then called Capital Ones and had a conference call with Capital One, UMB and ourselveswhere we requested full restitution going back to 2011. This case is still pending.
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ID
#530382 Review #530382 is a subjective opinion of poster.
Location
San Diego, California

CHARGING CREDIT CARD WHEN NOT OK'ED BY CONSUMER.

I NOTICED ON MY CREDIT CARD STATEMENT SEVERAL CHARGES OVER THE LAST FEW MONTHS BY UMG$AHD AND UMGTRAV.I HAD NO IDEA WHAT OR WHO THESES CHARGES WERE FOR.I NEVER GAVE PERMISSION FOR THESE CHARGES TO TAKE EFFECT OR PERMISSION TO JOIN THIS ORGANIZATION.I WAS CHARGED $14.95 EACH TIME AT LEAST 4-5 TIMES THAT I HAVE SEEN ON MY STATEMENTS.I PROBABLY NEED TO CHECK BACK ON PAST STATEMENTS ALSO.WHO GAVE YOU THE RIGHT TO DO THIS.WHEN I CALLED I WAS TOLD IT HAS TO BE OK'ED BY THE CONSUMER.I WAS NEVER TALKED TO OR ASK ABOUT THIS IN ANY MANNER.WE AS CONSUMERS NEED TO SUE THIS COMPANY AND MAKE THIS STOP.WE HAVE RIGHTS WHICH THIS COMPANY HAS TAKEN AWAY FROM US.FBI/GOVERNMENT INVESTIGATE THIS IMMEDIATELY!
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ID
#440861 Review #440861 is a subjective opinion of poster.
Location
Raleigh, North Carolina
Loss
$100
New Reviewer

STOP STEALING FROM PEOPLES ACCOUNTS

I would like to know who the *** you people are and what are you thinking for just taking $19.95 out of peoples accounts.How many times have you done this to my account and me not know about it.You people best stop getting into my account,also you need to give me back ALL my money plus the $175.00 in overdraft charges that you now caused my account to go in the negative.You do realize that this is called theft where I was brought up and raised.I just stopped typing this to do research on my bank account and you took $19.95 out of my account on 12-12-2011.I want ALL of my money back and you best NEVER take money out again you freaking THIEVES.
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2 comments
#441045

I have had the same problem,umg travel they took 19.95 from my bank account.i would like to know why :(

#408307

This company along with Experian are all thieves. They take money out of my account every month even though I have called and cancelled months ago.

Never received anything from them and if I did travel IT WOULDN'T BE THROUGH THEM ! SCAM /THIEVES.

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ID
#287680 Review #287680 is a subjective opinion of poster.
Location
Orlando, Florida
New Reviewer

UMG Travel & Ent. charged me too!!

After having 19.95 charged to my credit card monthly for the last couple of months, my husband asked me if it was something I had ordered. I had not even heard of UMG Travel & Entertainment. My credit card company said I had to try to cancel with the company first, before they could do anything. I called the number that appeared on my statement. (888) 744-****, I got thru and after having to listen to a sales pitch, that I had to interrupt twice, I was able to finally cancelled the service that I never ordered!!! They are supposed to credit me back for past charges. We will see!!!
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5 comments
#433838

It seems like everyone has different phone numbers on their statements. I have two, one of them is invalid, and the other one is LensCrafters?

#317311

*** just charged me tooo who the *** are they!!!

#79733

They got me too! I don't know how they got into my account :(

#18913

OMG, I am so happy I found this website. I just got the same thing on my report and I didn't have a number to call.

This is SO helpful. They've charged me since April!

Ugh...So annoying. Thank you!

#14889

They aloso charge me for it,too $19.95, I'm pissed, can anyone give me an explaination

View more comments (4)
ID
#115959 Review #115959 is a subjective opinion of poster.
Location
Albany, New York
Loss
$80

Travel Agencies Expert Talks

Travel Tips: Airbnb VS Traditional Renting

Oct 30, 2020

Is it safe to rent from local vacation rental owners? What are the pros and cons of Airbnb and VRBO? In this video, Mary Branum, a vacation rentals expert, and experienced homeowner, shares her insights as to how vacation rental owners can maintain good clientele, how consumers should plan a vacation, and how to protect yourself.

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Mary Branum
Mary Branum

Mary Branum is a vacation rental expert, owner of Galveston Island and President of STROAG.

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