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Umekes

Umekes Reviews

www.umekesrestaurants.com
What is your customer experience with Umekes?

Umekes Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

AI insights based on reviews
Rating Distribution

Umekes has a 2.4 star rating from 1 review and consumers are mostly dissatisfied; recent recommendation says "Don't bother unless you want to spend the night and wait for breakfast".

Positive Feedback

The ordering text notification worked and one reviewer noted that automated ordering features functioned as intended.

Negative Feedback / Risk Areas

  • Frequent mentions of poor wait staff and long waits indicate common Umekes customer complaints about service.
  • Consumers cite limited product diversity and a high price level relative to experience.
  • Poor customer service response and disorganization affected the visit.

Key Takeaways for Future Customers

  • Check recent Umekes reviews before visiting and expect potential delays.
  • Rely on text ordering if available but plan for slow service and limited menu options.
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Resolved
Bruce K Her

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Verified Reviewer
| map-marker Kailua-Kona, Hawai'i

Resolved: Waited 20 minutes for water. Never asked for drinks.15 minutes later no one came for our order. Left and never going back.

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AI Highlights
  • - The place is unorganized with the wait staff.
  • - A bot works well; labor doesn't.
  • - Arrived at 6:30 PM and could text when ready.
Updated by user Mar 11, 2025

Company fixed the issue and I have been provided with apology. Said they would use my bad experience to better their process of taking orders.

Original review Feb 24, 2025

Place is unorganized with wait staff. Don't bother going.

Better service anywhere on Kona. Arrived 630 pm and have cell to text when ready.

That's the only thing that worked. A bot works well the labor doesn't.

Cons:
  • No wait service

Preferred solution: Apology

User's recommendation: Don't bother unless you want to spend the night and wait for breakfast

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